Items where Subject is "H Social Sciences > HF Commerce > Consumer satisfaction"

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Number of items at this level: 92.

A

Abang Abdulrahman, Abang Zainoren (2012) Dimension of customer preference in the Malaysian foodservice industry:the relationship with customer satisfaction and loyalty / Abang Zainoren Abang Abdulrahman. In: The Doctoral Research Abstracts. IPSis Biannual Publication, 1 (1). Institute of Graduate Studies, UiTM, Shah Alam.

Abd Ghani, Alia Erfani (2017) Service quality elements towards customer satisfaction: A study of Malaysia Airlines passengers / Alia Erfani Abd Ghani. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

Abd Karim, Nurul Hafida Safarina (2007) Profiling visitors and selection of appropriate events to attract visitors to Zoo Negara / Nurul Hafida Safarina Abd Karim. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Abd Shukor, Norasyida Zaihana (2008) Customer awareness towards promotional activities on ASNB products: Perspective on students of Sekolah Menengah Kebangsaan Durian Daun, Melaka / Norasyida Zaihana Abd Shukor. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abd Sukor, Siti Aisyah (2007) Strategic approach to improve customer awareness of heritage bazaar at Dataran Pahlawan, Bandar Hilir Melaka - Case MBMB / Siti Aisyah Abd Sukor. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Abdol Rahim, Siti Rahmah (2008) A study on relationship between service quality and customer satisfaction: a case study of TMNET customers, Melaka. / Siti Rahmah Abdol Rahim. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abdul Aziz, Yuhanis and Wahiddin, Khairil (2010) Conceptualising the service excellence and its antecedents: the development of the structural equation model / Yuhanis Abdul Aziz and Khairil Wahiddin. Journal of Tourism, Hospitality & Culinary Arts, 2 (1). pp. 1-14. ISSN 2590-3837

Abdul Hadi, Noor Hardhilah (2006) Post purchase behavior on marketing mix in meeting customers satisfaction on MyVi car / Noor Hardhilah Abdul Hadi. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Abdul Majid, Siti Nooraishah (2007) The perception of customers (Celcom, Maxis And Digi) towards service quality of Acision Sdn. Bhd./ Siti Nooraishah Abdul Majid. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abdul Manan, Mohammad Sufian (2008) Customer's satisfaction towards Customer Service Centre of Syarikat Air Melaka Berhad, Bangunan Graha Maju, Melaka / Mohammad Sufian Abdul Manan. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abdul Mutalef, Noor Arbaah (2007) A study on the relationship between employee's workplace attitudes and intention to turnover at MISC Berhad / Noor Arbaah Abdul Mutalef. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Abdul Rahim, Azi Zulfira (2008) Satisfaction of readers towards the characteristics of 'Perempuan' magazine / Azi Zulfira Abdul Rahim. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abdul Razak, Mohd Zulkifli (2007) Effectiveness of Akademi Fantasia celebrity endorsements from the eyes of consumers in Klang Valley / Mohd Zulkifli Abdul Razak. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

Abdul Wahab, Siti Hajar (2008) Factors that influenced customer's decision in choosing Hotel Seri Malaysia Malacca / Siti Hajar Abdul Wahab. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Abdulah Safer, Siti Aishah (2007) To determine the level of satisfaction on current readership towards KOSMO! / Siti Aishah Abdulah Safer. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Albert Panie, Maria and Abdul Rahman, Nur Liyana and Alasta Saweng @ Suki, Tracy (2014) The relationship between service quality and tourists' satisfaction at Malacca River Cruise / Maria Albert Panie , Nur Liyana Abdul Rahman and Tracy Alasta Saweng @ Suki. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Amat Zakaria, Nur Hazirah (2005) Factors influencing the literacy of zakat on income in Lembaga Zakat Selangor, Selangor, 2008 / Nur Hazirah Amat Zakaria. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Aminudin, Asmahani (2007) The effectiveness of service quality performed by The New Straits Times Press (Malaysia) Berhad towards customer satisfaction / Asmahani Aminudin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Aminudin, Nor Azwa (2007) A study on promotion strategy of KTMB Intercity service's in enhancing customer loyalty / Nor Azwa Aminudin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Anderson, Ngelambong and Isa, Nina Farisha and Mohd Hanafiah, Mohd Hafiz and Kibat, Silverina Anabelle and Ahmad, Johanna Adlin (2011) An IPA assessment of international guests’ perceptions on hotel service operations / Anderson Ngelambong…[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 2 (2). pp. 1-10. ISSN 2590-3837

Ariffin, Rohana Robiah (1998) A study on customer satisfaction on hotel services that focuses on front office, guest room and restaurant at Permai Park Inn International Kuala Terengganu / Rohana Robiah Ariffin. Student Project. Faculty of Business and Management, Shah Alam. (Unpublished)

Ashaari Azman, Puteri Ili Nur Aliaa (2007) Consumer preference towards UM Land's brand as houses of choice / Puteri Ili Nur Aliaa Ashaari Azman. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Azmi, Azila and Sapi@Chikut, Monica Easter and Sayed Abdul Rahman, Sharifah Munirah (2015) Factors influencing cross-border shopping / Azila Azmi, Monica Easter Ak Sapi@Chikut and Sharifah Munirah Sayed Abdul Rahman. Esteem Academic Journal, 11 (2). pp. 27-34. ISSN 1675-7939

Azmi, Liyana Sorfina (2017) Factors affecting consumers’ green product purchase intentions among employees in Majlis Perbandaran Jasin / Liyana Sorfina Azmi. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

B

Bouthahab, Iman Elsalehin (2013) Customers’ heterogeneity and store patronage intention: a study of department stores in Libya / Iman Elsalehin Bouthahab. In: The Doctoral Research Abstracts. IPSis Biannual Publication, 3 (3). Institute of Graduate Studies, UiTM, Shah Alam.

C

Chan, Eric (2014) Study of student satisfaction for "sandwiches" delivery approach / Eric Chan. Built Environment Journal, 11 (1). pp. 37-52. ISSN 1675-5022 (In Press)

H

Hamdan, Muhammad (2017) The influeance of consumers perception of green product on green purchase intention among students UiTM Melaka / Muhammad Hamdan. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Hanifa, Afif Haikal (2017) The impact of relationship marketing tactics on customer loyalty in Malaysian telecommunication industry / Afif Haikal Hanifa. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

I

Ibrahim, Azrul Izwan (2013) New brand identity for apricot seed product, in order to gain consumer trust / Azrul Izwan Ibrahim. Student Project. Faculty of Art and Design, Shah Alam. (Unpublished)

Ibrahim, Ema Izzaila (2010) Agents’ & vendors’ satisfaction toward distribution services at Utusan Melayu (M) Berhad/ Ema Izzaila Ibrahim. Student Project. Faculty of Business and Management, Dungun, Terengganu. (Unpublished)

Ibrahim, Muhamad Zaki (2007) The relationship of service quality towards customer loyalty at Melaka International Trade Centre (MITC) / Muhamad Zaki Ibrahim. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Ibrahim, Muhammad Azman (2008) The impact of service quality on customers satisfaction to Melaka Sentral Sdn Bhd (MSSB) / Muhammad Azman Ibrahim. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Ibrahim, Siti Norhaslinda (2007) The relationship between service quality of vegetable contract farming in Selangor towards farmers satisfaction in FAMA / Siti Norhaslinda Ibrahim. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Ismail, Mohd Noor Ismawi and Hemdi, Mohamad Abdullah and Sumarjan, Norzuwana and Hanafiah, Mohd Hafiz and Zulkifly, Muhammad Izzat (2017) Customer’s acceptance, usage and M-satisfaction of Mobile Hotel Reservation Apps (MHRA) / Mohd Noor Ismawi Ismail...[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-18. ISSN 2590-3837

Izzat Zulkifly, Muhammad (2017) Technology readiness, customer perceived value, customer information satisfaction and behavioral intention on tablet-based menu ordering experience / Muhammad Izzat Zulkifly. PhD thesis, Universiti Teknologi MARA.

J

Johari Wee, Ashmir Arfendy (2006) The effect of advertisements on premature customer readiness stages for NMSB product / Ashmir Arfendy Johari Wee. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

K

Kamal Arriff, Nordiyana (2008) The challenges of retaining customers by Telekom Malaysia / Nordiyana Kamal Arriff. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Kamal Azmir, Kamal Rul Asraf and Md Yasin, Siti Nur Syaffiqah and Kamarudin, Nur Diyana (2014) Visitors' perception towards the service quality of Muzium Kesultanan Melayu Melaka / Kamal Rul Asraf Kamal Azmir , Siti Nur Syaffiqah Md Yasin and Nur Diyana Kamarudin. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Karni, Nur Rawaida (2007) Customer satisfaction at counter service in Maybank Tmn Universiti SSC / Nur Rawaida Karni. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Kasiran, Zolidah (2012) Customer’s satisfaction measurement using cognitive and emotion judgment survey: a case study of INTEC / Zolidah Kasiran. In: The Doctoral Research Abstracts. IPSis Biannual Publication, 2 (2). Institute of Graduate Studies, UiTM, Shah Alam.

Kassim, Hamidah (2004) Towards delighting your customer / Hamidah Kassim. Info PinTAR (2). pp. 1-10. ISSN 1675-9907

Kassim, Zariah (2007) The effectiveness of promotional tools: the case of TM Centrex in Telekom Malaysia(TM), Seremban Negeri Sembilan / Zariah Kassim. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

M

Malek, Haqimi (2009) The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Masri, Noorhaiza and Anuar, Faiz Izwan and Yulia, Astri (2017) Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience / Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-16. ISSN 1985-8914

Md Zain, Farhan Zul Faqar (2004) Elements that influence customer satisfaction in buying a house: A study on Perbadanan Kemajuan Negeri Selangor (PKNS) Bangi / Farhan Zul Faqar Md Zain. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mohamad, Azwani (2006) Zero defect: evaluation on implementation in power semiconductor department of Infineon Malacca / Azwani Mohamad. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Mohamad Zamrie, Fatin Farahaini (2015) A study on consumer perception towards buying China products among generation Y / Fatin Farahaini Mohamad Zamrie. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohammad, Norhayati (2005) Developing customer relationship management for Golden Partners Management in achieving sustainable performance / Norhayati Mohammad. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mohammed Hashbollah, Farina (2009) Effectiveness of public relations in creating awareness among Petrosains’s customers / Farina Mohammed Hashbollah. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohammed Shaed, Hazirah and Zulkefli, Nurul Atiqah and Ngali, Norzaidah and Rahmat, Norazlina (2017) Review on price, service quality and customer loyalty in fast food restaurant / Hazirah Mohammed Shaed...[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-10. ISSN 2590-3837

Mohd Bashir, Ahmad Bahtiar (2006) Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mohd Fauzi, Siti Nur Athirah (2017) Dimensions on customer perceived values on satisfaction of Islamic tourism: A study on undergraduates of UiTM Melaka / Siti Nur Athirah Mohd Fauzi. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Mohd Fuad, Nur Aliya and Zainudin, Siti Nasuha and Aziz, Maryam (2013) A study on the factors that influencing customer satisfaction towards Melaka Crocodile Farm / Nur Aliya Mohd Fuad , Siti Nasuha Zainudin and Maryam Aziz. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohd Khatib, Farizan Nur ‘Izzati and Zulkefliy, Muhammad Wan Faiz and Kamarulzaman, Nurizzati (2013) Customer satisfaction towards service quality of Melaka River Cruise / Farizan Nur ‘Izzati Mohd Khatib , Muhammad Wan Faiz Zulkefliy and Nurizzati Kamarulzaman. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohd Nafees, Nafezeana (2006) The relationship between the job satisfaction and job stress among government employees in the Chief Minister's Department Seri Negeri Ayer Keroh Melaka / Nafezeana Mohd Nafees. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mohd Rais, Nurul Nazahatul Naimah (2017) The acceptance of consumers on anti-radiation products for smartphone towards purchase intention / Nurul Nazahatul Naimah Mohd Rais. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Mohd Salleh, Siti Hajar (2006) The effectiveness of new revamp of Harian Metro at Klang Valley: Readers' perception and acceptance / Siti Hajar Mohd Salleh. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mohd Sofi, Siti Nur Fatin (2016) Consumers' perception and preferences in purchasing edible cooking palm oil: case study in Pusat Penyelidikan Pertanian Tun Razak (PPPTR) / Siti Nur Fatin Mohd Sofi. Student Project. Faculty of Plantation and Agrotechnology, Jasin, Melaka. (Unpublished)

Mohd Sutan, Mohd Syamsul (2008) The effectiveness of promotional mix to create customer awareness towards the existing of business sales TM Melaka in 2007 / Mohd Syamsul Mohd Sutan. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Mohd Tahir, Nor Rasyidah and Mohammad, Mohammad Suhairi (2015) Customer awareness of buying green product: a study at Komtar JBCC / Nor Rasyidah Mohd Tahir and Mohammad Suhairi Mohammad. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohd Zakidin, Maizatul Syafiqah and Amiruddin, Nadiah and Abdullah, Siti Nur Najwa (2014) Factors that influence customers satisfaction toward Air Asia services / Maizatul Syafiqah Mohd Zakidin , Nadiah Amiruddin and Siti Nur Najwa Abdullah. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohtar, Nor Marini (2007) Customers perception towards marketing programs of POSLAJU: Klang Valley area / Nor Marini Mohtar. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Muhammad, Kamil (2007) The passengers' perceptions towards the service quality provided by Mara Liner in Klang Valley / Kamil Muhammad. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Mustafa, Norazilah (2006) Saving behavior of Tabung Haji customer in Melaka: A case study in Melaka Tengah / Norazilah Mustafa. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

N

Nasruddin, Nadrah (2007) "Factors that influence customer satisfaction towards tm Streamyx Services" / Nadrah Nasruddin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Nasruddin, Saiful Bakhtiar (2007) The effectiveness of Employees Provident Fund Social Security Training Institute (ESSET) as the training centre for employees / Saiful Bakhtiar Nasruddin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Nordin, Nur Diyana (2008) Acceptance of Tesco store brand of products by consumers / Nur Diyana Nordin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

O

Othman, Putri Liana (2008) Promotional mix practiced by KFC affect consumer perception towards healthy fast food / Putri Liana Othman. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Othman, Siti Fadilah (2007) The effectiveness of promotion towards customer awareness on ASG scheme in ASNB Kuala Lumpur / Siti Fadilah Othman. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

R

Raja Harun, Tengku Wasimah (2011) Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah. Student Project. Faculty of Business and Management, Dungun, Terengganu. (Unpublished)

Rasib, Normaslindahwati (2008) A study on the impact of logistic strategy towards customer satisfaction: A study of BC Petrochemical, Malaysia / Normaslindahwati Rasib. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Razman, Elisa (2007) Customer perception towards quality of service: a study on Ministry of International Trade And Industry (MITI) Pahang Branch / Elisa Razman. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Romli, Azwina Shafira (2007) The service quality provided by invest Melaka Berhad in promoting Melaka as an investment destination towards customer satisfaction / Azwina Shafira Romli. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Rosle, Izzad Emir and Mohamad Hashim, Norfaiezan and Shaharin, Siti Nur Ilyana (2014) Visitor's satisfaction towards physical facilities: case study of REDTMA / Izzad Emir Rosle , Norfaiezan Mohamad Hashim and Siti Nur Ilyana Shaharin. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

S

Saadun, Nurul Asyiqin (2008) Perceived customer satisfaction on Perusahaan Otomobil Kedua Sdn Bhd (PERODUA) products and services / Nurul Asyiqin Saadun. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Sabran, Fairus and Abu Hussin, Mohd Amnn and Johar, Ros Farrah Ain (2013) A study on customers’ satisfaction towards service quality at Menara Taming Sari Melaka / Fairus Sabran , Mohd Amnn Abu Hussin and Ros Farrah Ain Johar. Student Project. Faculty of Hotel and Tourism Management, Kampus Bandaraya, Melaka. (Unpublished)

Sahimin, Waheddah (2007) The effectiveness of promotion mix towards TM (consumer products) / Waheddah Sahimin. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Saleh, Alia Zafira (2007) The impact of service quality on customer satisfaction, a study on Tanjung Offshore Services / Alia Zafira Saleh. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Shaharuddin, Asmah (2005) A study on PKNS staff sensitivity towards customer satisfaction / Asmah Shaharuddin. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Sheikh Johari Bux, Siti Nur Atiqah Bux (2016) Consumers' perception on quality for edible cooking palm oil in Taman Rasmi Jaya, Ampang Selangor / Siti Nur Atiqah Bux Sheikh Johari Bux. Student Project. Faculty of Plantation and Agrotechnology, Jasin, Melaka. (Unpublished)

Sohail, M. Sadiq (2005) Saudi consumers' perceptions of foreign products / M. Sadiq Sohail. Journal of International Business and Entrepreneurship, 2 (1). pp. 93-106. ISSN 0128-7494

Syed Harun, Sharifah Norherlini (2007) Awareness and usage of promotional tools by Lekor Shop's consumers / Sharifah Norherlini Syed Harun. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

T

Tarudin, Norfairus (2006) The effectiveness of marketing strategies on sales of Agromas FAMA consumer products in Melaka / Norfairus Tarudin. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

W

Wahab, Samsudin and Mohd Noor, Nor Azila and Abu Amrin, Ahmad Nawir (2007) The antecedents for improving customer relationship management performance: organization value and customer value/ Samsudin Wahab, Nor Azila Mohd Noor and Ahmad Nawir Abu Amrin. Journal Academia UiTM Terengganu, 1. pp. 43-52. ISSN 1985-5125

Y

Yusoff, Farhana (2007) A study on relationship between service quality and customer loyalty: A case study of Melaka International Trade Centre (MITC) / Farhana Yusoff. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

Z

Zahari, Nor Nadirah (2006) Job satisfaction as indicator which contributes to high turnover among employees at Metrojaya Midvalley, Kuala Lumpur / Nor Nadirah Zahari. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

Zainal Abidin, Nor Aishah Zaha (2016) A study on fashion window displays in Malaysia and its influence on consumers shopping decision / Nor Aishah Zaha Zainal Abidin. Masters thesis, Universiti Teknologi MARA.

Zainal Abidin, Siti Yuwanis (2017) The significant relationship among factors contributing towards customer satisfaction at Y-Centre, UTC Melaka / Siti Yuwanis Zainal Abidin. Student Project. Faculty of Business and Management, Bandaraya Melaka. (Unpublished)

Zaini, Nurnadia (2006) Factors that influence the usage of TM Net Streamyx provided by TM Net Sdn Bhd: Case study in Shah Alam / Nurnadia Zaini. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Zainon, Saunah (2014) Assessing stakeholders’ needs for information from charity organisations / Saunah Zainon. PhD thesis, Universiti Teknologi MARA.

Zakaria, Zainuddin (2017) Is customer satisfaction enough? Issues and challenges in creating a competitive advantage through excellent customer relationship/ Zainuddin Zakaria. Journal Academia UiTM Terengganu, 1. pp. 15-28. ISSN 1985-5125

Zakbah, Faranadia (2007) The importance of suppliers selection towards sucessful procurement in Petronas Gas Berhad (PGB) / Faranadia Zakbah. Student Project. Faculty of Business and Management, Alor Gajah, Melaka. (Unpublished)

This list was generated on Sun Apr 22 03:31:42 2018 +08.