A study on common complaints towards the public bus driver attitude / Ahmad Shahrizat Amrin and Constantine Lester L. Abbie

Amrin, Ahamd Shahrizat and L. Abbie, Constantine Lester (2013) A study on common complaints towards the public bus driver attitude / Ahmad Shahrizat Amrin and Constantine Lester L. Abbie. [Student Project] (Unpublished)


Public bus driver attitude are the main problems that not been taken to the authority since there are no one's come to overcome these problems. The attitude of public bus driver is something that everybody missed to overcome because it such mixed with the culture and attitude. This problem happened in everywhere and in Sabah we have no other cheap fair transport beside bus so this make these happened because people have none option to make. The drivers tend to be rude and recklessly on the way, it endangered all passengers in the bus and mostly public buses in Sabah only depart after all of the capacity load or loaded. The significance of the study is i f we know the main complaints about attitude of busses drivers, the information can be used as feedback to relevant bodies such as bus association and the authority. Towards this research we had focus on several parts, courses and campuses as our participant which is from Administration, Business and Medical. A l l of them are categories to senior and junior and divided to public and private institution, our focus is only to identify for their common complaint toward public bus driver attitude.


Item Type: Student Project
Email / ID Num.
Amrin, Ahamd Shahrizat
L. Abbie, Constantine Lester
Subjects: B Philosophy. Psychology. Religion > BF Psychology > Consciousness. Cognition > Work. Performance
H Social Sciences > HE Transportation and Communications > Transportation (General works). Communication and traffic
H Social Sciences > HF Commerce > Consumer satisfaction
Divisions: Universiti Teknologi MARA, Sabah > Kota Kinabalu Campus > Faculty of Administrative Science and Policy Studies
Programme: Bachelor of Administrative Science (Hons)
Keywords: Attitude; Public bus driver; Complaint
Date: January 2013
URI: https://ir.uitm.edu.my/id/eprint/53486
Edit Item
Edit Item


[thumbnail of 53486.pdf] Text

Download (734kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:

ID Number




Statistic details