Factors influencing the adoption of E-Payment: An empirical study in Malaysia / Intan Syafinaz Mat Shafie ... [et al.]

Mat Shafie, Intan Syafinaz and Mohd Yusof, Yuslina Liza and Mahmood, Ainun Nadzirah and Mohd Ishar, Nor Irvoni and Jamal, Hartini Zuhaila and Abu Kasim, Noor Hidayatul Aini (2018) Factors influencing the adoption of E-Payment: An empirical study in Malaysia / Intan Syafinaz Mat Shafie ... [et al.]. Advances in Business Research International Journal (ABRIJ), 4 (2). pp. 53-62. ISSN 2462-1838

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Abstract

This study examines the antecedents of the factors that influence customers to adopt the electronic payment system while making payments. Payment is the one of the element to complete the transaction while making payment. Due to the development of E-commerce, e-payment systems have been introducing. So, the use of electronic payment systems is being increasing day by day for people to complete their task quickly ineffective way. The result of the study shows that there is a relationship between dependent variables (effort expectancy and social influence) and independent variable (Adopton of e-payment). However, other variables (culture, perceived security and performance expectancy) were not significant with adoption of e-payment. Therefore, the study approves effort expectancy and social influence has a significant relationship with adoption of e-payment. Therefore, companies today that do business using electronic payment system as the medium to complete the transaction must focus more on this two variable to increase the number of people use this payment system. The increasing the number of people use this payment system will contribute to excellent result for e-commerce because e-payment system is one of the factor e-commerce becomes successful and it will give good impact to our nation’s economy.

Metadata

Item Type: Article
Creators:
Creators
Email
Mat Shafie, Intan Syafinaz
intansyafinaz@puncakalam.uitm.edu.my
Mohd Yusof, Yuslina Liza
UNSPECIFIED
Mahmood, Ainun Nadzirah
UNSPECIFIED
Mohd Ishar, Nor Irvoni
UNSPECIFIED
Jamal, Hartini Zuhaila
UNSPECIFIED
Abu Kasim, Noor Hidayatul Aini
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction
H Social Sciences > HF Commerce > Consumer satisfaction > Malaysia
H Social Sciences > HF Commerce > Customer services. Customer relations
H Social Sciences > HF Commerce > Electronic commerce
H Social Sciences > HF Commerce > Electronic commerce > Malaysia
H Social Sciences > HF Commerce > Electronic commerce > Mobile commerce
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Business and Management
Journal or Publication Title: Advances in Business Research International Journal (ABRIJ)
UiTM Journal Collections: UiTM Journal > Advances in Business Research International Journal (ABRIJ)
ISSN: 2462-1838
Volume: 4
Number: 2
Page Range: pp. 53-62
Official URL: https://abrij.uitm.edu.my
Item ID: 23192
Uncontrolled Keywords: E-Paymnent; E-commerce; Malaysia
URI: https://ir.uitm.edu.my/id/eprint/23192

ID Number

23192

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