Items where Subject is "H Social Sciences > HF Commerce > Consumer satisfaction > Malaysia"

A

Abdul Razak, Halimatul Saadiah (2010) Impact of service quality on customer satisfaction towards increasing payment collection/ Halimatul Saadiah Abdul Razak. [Student Project] (Unpublished)

Abdul Rashid, Ahmad Fikri (2013) A case study of customer perceptions in determining the product quality of Perodua cars / Ahmad Fikri Abdul Rashid. [Student Project] (Unpublished)

Azmi, Muhamad Afiq and Abdullah, Khairulnazrin (2013) Internal customer satisfaction toward service quality: A case study in Human Resource Department Tenaga Nasional Berhad Malacca / Muhamad Afiq Azmi and Khairulnazrin Abdullah. [Student Project] (Unpublished)

H

Hasnan, Nurul Ain Hayati and Azman, Noor Amira (2014) The technological factors that influence the users’ satisfaction in e-government context: A case study in Jabatan Pengangkutan Jalan (JPJ) Bukit Katil / Nurul Ain Hayati Hasnan and Noor Amira Azman. [Student Project] (Unpublished)

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Ismail, Mohd Noor Ismawi and Hanafiah, Mohd Hafiz and Hemdi, Mohamad Abdullah and Sumarjan, Norzuwana and Azdel, Abdul Aziz (2020) Determinants of customer acceptance and usage of mobile hotel reservation apps (MHRA): An exploratory factor analysis / Mohd Noor Ismawi Ismail ... [et al.]. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 12 (1). pp. 1-17. ISSN 1985-8914 ; 2590-3837

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Mas Wan, Siti Nur Zuraida and Jafri, Nurul Aryani (2017) Customer satisfaction towards service quality in fast food restaurants / Siti Nur Zuraida Mas Wan & Nurul Aryani Jafri. [Student Project] (Unpublished)

Mat Shafie, Intan Syafinaz and Mohd Yusof, Yuslina Liza and Mahmood, Ainun Nadzirah and Mohd Ishar, Nor Irvoni and Jamal, Hartini Zuhaila and Abu Kasim, Noor Hidayatul Aini (2018) Factors influencing the adoption of E-Payment: An empirical study in Malaysia / Intan Syafinaz Mat Shafie ... [et al.]. Advances in Business Research International Journal (ABRIJ), 4 (2). pp. 53-62. ISSN 2462-1838

Md. Yunus, Padilah (2005) A study of customer satisfaction level at Telekom Malaysia / Padilah Hj. Md. Yunus. Degree thesis, Universiti Teknologi MARA.

Mohamad Sheriff, Nooraini (2005) The influence of marketing, non marketing and demographic factors on pre-purchase stage of consumer decision-making process for private college in Malaysia / Nooraini Mohamad Sheriff. PhD thesis, Universiti Teknologi MARA.

Mohd Razali, Nurul Liyana (2020) Customer satisfaction in Malaysian Takaful Industry / Nurul Liyana Mohd Razali. [Student Project] (Unpublished)

Mohd Salleh, Mohammad Zaim and Muhamad Yunus, Nor Sara Nadia and Abdul Ghani, Nadiah Maisarah and Arifin, Norafifa and Mohd Ali, Ainunnazlee (2018) The effectiveness of loyalty program towards customer loyalty / Mohammad Zaim Mohd Salleh ... [et al.]. Advances in Business Research International Journal (ABRIJ), 4 (2). pp. 63-68. ISSN 2462-1838 (Submitted)

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Nawi, Muhammad Nazmi (2010) Study on customer satisfaction towards service quality in Kuwait finance house Kuala Lumpur main branch / Muhammad Nazmi Nawi. [Student Project] (Unpublished)

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Omar, Nor Asiah and Musa, Rosidah and Hassan, Faridah (2007) The roles of Member Relationship Proneness (MRP) and Programme Relationship Orientation (PRO) in creating store loyalty: evidence from retail loyalty programmes in Malaysia / Nor Asiah Omar, Rosidah Musa and Faridah Hassan. Journal of International Business, Economics and Entrepreneurship (JIBE), 13 (1). pp. 87-103. ISSN 0128-7494

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Panit, Gloria (2013) The determinants and relationship of customer perceived factors on loyalty for electrical and electronic product brands in Sarawak / Gloria Anak Panit. Masters thesis, Universiti Teknologi MARA.

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Raman, Nur Nazihah (2011) The analysis on how corporate image, service quality, customer satisfaction enhance customer loyalty towards Kopcel shoppe among members of KCB’s. Case study at Menara Celcom, Jalan Semarak, Kuala Lumpur / Nur Nazihah Raman. Degree thesis, Universiti Teknologi MARA Cawangan Kelantan.

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Soo, Cheng Chuah and S-T, Cao Stella and J-Y, Guo Trey and Z-J, Lian Ivey (2019) Consumers’ adoption of mobile payment: comparison between China and Malaysia / Soo Cheng Chuah … [et al.]. Advances in Business Research International Journal (ABRIJ), 5 (2). pp. 1-8. ISSN 2462-1838

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Tuan Soh, Tuan Nordiana (2008) A study on customer’s satisfaction towards service quality of Al-Rajhi Bank / Tuan Nordiana Tuan Soh. [Student Project] (Unpublished)

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Yaacob, Nur Syahirah and Norudin, Norazwanie (2017) Determining the customer preferences of the fast food restaurant : Pizza Hut at Giant Hypermarket, Kuala Terengganu / Nur Syahirah Yaacob & Norazwanie Norudin. [Student Project] (Unpublished)