The customer satisfaction toward the fast food restaurant in Kuching/ Gustiah Sateem… [et.al.]

Fast food restaurant is a self-service restaurant, which prepare the foods immediately to the customers. Usually the foods that we can get from the fast food restaurant are originated from Western countries, such like, burgers, fried chicken, french fries and others. The examples of well-known fast food restaurant are KFC, Me Donald, Pizza Hut, Kenny Rogers and Sugarbun. From time to time, the amount of fast food restaurant increasing due to the good response from the customers. Which mean, the satisfaction of the customers towards the fast food restaurant is very important and the successful of fast food restaurant is depending on it.