Browse by Publication Title

Bell, Adrian Assan and Yen, Ping Ki and Tang, Maggie May Jean (2024) The impact of green human resource management (GHRM) on employee retention: Mediating role of job satisfaction / Adrian Assan Bell, Yen Ping Ki and Maggie May Jean Tang. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 1. pp. 1-22. ISSN 2550-1569

Julaihi, Nor Hazizah and Mohamadin, Mohammad Isa (2024) Factors influencing Malaysian students' choice of diploma programs: analysing their interrelation with interest and satisfaction / Nor Hazizah Julaihi and Mohammad Isa Mohamadin. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 2. pp. 23-40. ISSN 2550-1569

Md Yusop, Hamidah and Sharrudin, Muhammad Fauzan and Mohd Yusof, Mohd Rezza and Md Hanif, Zahin Farhana (2024) Investigating the role of safety practices in improving safety performance: a case of Malaysian manufacturing company / Hamidah Md Yusop ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 3. pp. 41-58. ISSN 2550-1569

Julaihi, Nor Hazizah and Ahmad Bakri, Syah Runniza and Liew, Chin Ying and Salleh, Juliza (2024) The execution of Dual Language Programme (DLP) in Mathematics: Challenges faced by the primary school teachers in Samarahan district / Nor Hazizah Julaihi ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 4. pp. 59-76. ISSN 2550-1569

Ismail, Noor Akmal Adillah and Ramli, Hazwani and Raja Muhammad Rooshdi, Raja Rafidah and Sahamir, Shaza Rina and Marhani, Mohd Arif (2024) BIM green infrastructure - exploring sustainable materials and technologies: a systematic literature review / Noor Akmal Adillah Ismail ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 5. pp. 77-88. ISSN 2550-1569

Mohd Razi, Nur Ainaa Maisarah and Abdul Halim, Siti Nabila and Md Yusof, Zahayu and Misiran, Masnita and Sapiri, Hasimah (2024) Smart parking strategies: Enhancing student experience at Universiti Utara Malaysia / Nur Ainaa Maisarah Mohd Razi ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 6. pp. 89-108. ISSN 2550-1569

Jin, Ruixuan and Narayanan, Geethanjali and Majid, Sheikha and Lin, Chenhui (2024) Exploring the application of mind map to enhance students' creative thinking / Jin Ruixuan ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 7. pp. 109-120. ISSN 2550-1569

Zhang, Ye and Kuan, Siaw Vui and Wang, Tianqi and Tajuddin, Dewi (2024) The impact of corporate social responsibility on strategic risk: The moderating effect of ethical decision-making / Zhang Ye ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 8. pp. 121-136. ISSN 2550-1569

Tan, C. H. (2024) Exploring the dimensions for preschool service management: Teaching with love and care / C. H. Tan. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (2): 9. pp. 137-150. ISSN 2550-1569

Azman, Mohd Azrul and Fuad, Nurwahida and Shahruddin, Shafiq and Aiman, Muhammad (2024) The fortitude factor for a quality of work-life among healthcare employees / Mohd Azrul Azman ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 1. pp. 1-20. ISSN 2550-1569

Tilai, Azra and Yau, Josephine Tan Hwang and Kho, Audrey Jia En and Liwan, Audrey and Kueh, Jerome Swee Hui (2024) Is gender diversity the next frontier on boardroom in the construction industry? / Azra Tilai ... [ et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 2. pp. 21-38. ISSN 2550-1569

Arumugam, Nalini and Latiff Azmi, Mohd Nazri and Shanthi, Alice and -, Puwarno and Supramaniam, Kaarthiyainy (2024) Public service announcement during COVID-19 pandemic in Malaysia: analysis of themes / Nalini Arumugam ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 3. pp. 39-48. ISSN 2550-1569

Yang, Lanlan and Yassin, Jain and Niasin, Mohd Adzwin Faris and Fudong, Gao (2024) Human capital impact on China-ASEAN cross-border trade / Lanlan Yang ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 4. pp. 49-62. ISSN 2550-1569

Delwis, Caesar and Sarkawi, Adib and Johari, Aiza and Chachil, Ketty and Morni, Affidah (2024) The online classroom, a place where no virus can enter: UiTM Sarawak undergraduates' engagement during the COVID-19 pandemic / Caesar Delwis ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 5. pp. 63-76. ISSN 2550-1569

Salleh Baihaki, Haryanti and Sikayu, Susan Hydra and Kamaluddin, Amrizah (2024) Factors influencing corporate taxpayers’ participation in special voluntary disclosure program / Haryanti Salleh Baihaki, Susan Hydra Sikayu and Amrizah Kamaluddin. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 6. pp. 77-92. ISSN 2550-1569

Yang, Liuyi and Gunggut, Haijon and Tang, Howe Eng and Dusima, Haidy Henry and Huo, Tianze and Luo, Fengmao (2024) Holistic governance and meta-analysis on the sustainable ecological environment protection of the Lijiang River basin in China / Yang Liuyi ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 7. pp. 93-110. ISSN 2550-1569

Teing, Teing Su and Wong, Shi Yee and Mohamad Bohari, Asmah Alia and Chih, Siong Wong (2024) Selection factors of procurement method for steel building in Sarawak / Teing Teing Su ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 8. pp. 111-122. ISSN 2550-1569

Yuan, Ma and Yusof, Radduan and Puteh, Fadilah (2024) Uncovering factors influencing the role of hospital administration in the transformation of online residency training: a systematic review / Yuan Ma, Radduan Yusof and Fadilah Puteh. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 9. pp. 123-138. ISSN 2550-1569

Liang, Youqin and Siew, King Ting and Mohd Fikri Lai, Abdul Aziz Lai (2024) Digital economy and income inequality in China: challenges and way forward / Youqin Liang, Siew King Ting and Abdul Aziz Lai Mohd Fikri Lai. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 10. pp. 139-160. ISSN 2550-1569

Metom, Lilly and Noyan, John Francis and Ibrahim, Sueb and Bohari, Zubaidah and Abdul Talip, Abdul Hadi (2024) Evaluating the effectiveness of EGGA (English Grammar Guide Application) for grammar learning / Lilly Metom ... [et al.]. (2024) International Journal of Service Management and Sustainability (IJSMS), 9 (1): 11. pp. 161-172. ISSN 2550-1569

Saad, Mohd Najib and Manshor, Mazlina (2023) Determinants of sustainable development among Malaysian small and medium enterprises / Mohd Najib Saad and Mazlina Manshor. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 2. pp. 1-28. ISSN 2550-1569

Abdul Rahman, Rabiatul Adawiah and Mohd Nasir, Nurul Husna (2023) Perceptions and readiness to use telerehabilitation service during the COVID‑19 pandemic among physiotherapists: a review / Rabiatul Adawiah Abdul Rahman and Nurul Husna Mohd Nasir. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 3. pp. 1-20. ISSN 2550-1569

Aidit, Nur Aziela and Nik Fauzi, Sheela Faizura and John Perry, Esther (2023) Investigation of second language writing anxiety among ESL students in public university / Nur Aziela Aidit, Sheela Faizura Nik Fauzi and Esther John Perry. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 4. pp. 1-20. ISSN 2550-1569 (Submitted)

Juliyando, Deni and Permana Saputra, Asep Rokhyadi (2023) The effect of green transformational leadership on service employees in Indonesia / Deni Juliyando and Asep Rokhyadi Permana Saputra. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 5. pp. 1-20. ISSN 2550-1569

Augustine, Elizabeth Caroline and Kipli, Nur Aida and Singh, Kuldip (2023) Engaging mixed methodology to Gauge Industrial Relations Quality Determinants / Elizabeth Caroline Augustine, Nur Aida Kipli and Kuldip Singh. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 7. pp. 1-26. ISSN 2550-1569

L. Ramos, Ariel and Remolino, Gladys Jane and Sarile, Teresita Cleopolda (2023) Community extension project inquiry for sustainable implementation: a case study of Cebu technological University-Argao Campus / Ariel L. Ramos, Gladys Jane Remolino and Teresita Cleopolda B. Sarile. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 8. pp. 1-24. ISSN 2550-1569

Ningfang, Wang and Dealwis, Caesar and Noyan, John Francis (2023) Social expressions of Chinese university students: pragmatic failures and cultural differences / Wang Ningfang, Caesar Dealwis and John Francis Noyan. (2023) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 9. pp. 1-12. ISSN 2550-1569

Joseph, Corina and Atlas, Ranee and Enggong, Tina Stephen and Rateh, Nicholas Rateh (2022) Coercive, normative, and mimetic isomorphism inquiries on the crisis communication by hotels during the COVID-19 pandemic / Corina Joseph ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 21-46. ISSN 0128-3057

Zhu, Yangyang and Sahari, Faridah (2022) Value evaluation of Lisu Costume in Nujiang based on questionnaire survey / Zhu Yangyang , Faridah Sahari. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 47-64. ISSN 0128-3057

Siew, King Ting and Tze, Wee Lai and Gabriel Puem, Lucy Batchy and Lau, Li Li and Dollery, Brian (2022) Real-world global evidence of field hospitals during the COVID-19 pandemic / Siew King Ting ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 65-92. ISSN 0128-3057

Ahmad Bakri, Syah Runniza and Salleh, Juliza and Hamdan, Anniza and Bujang, Noriham and Julaihi, Nor Hazizah and Che Md Nor, Rumaizah and Zainuddin, Puteri Faida Alya and Ismail, Nor Huwaina (2022) Open and distance learning (ODL): Preference and perception of students towards live lecture and pre-recorded video lecture / Syah Runniza Ahmad Bakri ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 93-118. ISSN 0128-3057

Mohd Yusof, Mohd Idham and Harsono, Dwi and Tuan Ismail, Tuan Nooriani and Abd Rahman, Farah Adilla (2022) Youth participation strategies in sustainable development goals implementation in Malaysia and Indonesia / Mohd Idham Mohd Yusof ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 119-138. ISSN 0128-3057

Wong, Vui Ken and Pinjaman, Saizal (2022) Signalling indicator of sustainability financial performance in the travel, leisure, and hospitality service industry / Wong Vui Ken & Saizal Pinjaman. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 139-154. ISSN 0128-3057

Razali, Salmi and Ab Rahman, Norhayati and Abdullah, Najib and Azhar, Nur Amira and Yaacob, Siti Sara and Putit, Lennora (2022) Stress among Healthcare Workers during COVID19 Pandemic: Crucial Elements for Hospital Management / Salmi Razali ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 2-20. ISSN 0128-3057

Akanmu, Muslim Diekola and Nordin, Norshahrizan and Gunasilan, Uma (2022) Lean manufacturing practices and integration of IR 4.0 technologies for sustainability in the healthcare manufacturing industry / Muslim Diekola Akanmu ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 21-48. ISSN 0128-3057

Ismail, Ruqayyah and Petrus, Clotilda and Marajan, Caroline and Baharom, Bahardin and Ahmad Zakwan, Fariz Aswan (2022) The Online Student Portfolio Implementation at the Faculty of Civil Engineering, Universiti Teknologi MARA, Pulau Pinang Malaysia / Ruqayyah Ismail ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 49-62. ISSN 0128-3057

Abdullah, Johari and Abdullah, Firdaus (Dr.) and Bujang, Saimi (2022) Demystifying Muslim consumer religiosity: does sustainability matter in halal food industry? / Johari Abdullah ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 63-86. ISSN 0128-3057

Mohd Noor, Mohd Nazri and Abdul Aziz, Azlina and Harun, Yanty Roslinda and Aminudin, Norsiah and Zakariah, Zulaikha and Satrya Wangsa, Ignasius Heri (2022) Sustainability in Open Distance Learning (ODL) : adoption of market segmentation and advertising strategy / Mohd Nazri Mohd Noor ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 87-106. ISSN 0128-3057

Mohamad Nizar, Nur Nabihah and Rahmat, Mohd Khairezan and Maaruf, Siti Zuraida and Damio, Siti Maftuhah (2022) The development of mobile augmented reality : 3-dimensional video / Nur Nabihah Mohamad Nizar ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 107-124. ISSN 0128-3057

Wu, Chunyang and Abu Bakar, Muhammad Fauzan and Boo, Ho Voon (2022) Aesthetics of Hui Folk Dance as audience service to leverage audience satisfaction / Chunyang Wu ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 125-144. ISSN 0128-3057

Mong, Sylvia Gala and Awang Yunus, Awang Ihsan and Wan Muhammad, Wan Mohd Nurdden and Saaid, Mohd Nabil Fikri and Abdul Hadi, Nurulhudaya (2022) Development of "Game of Contract" for Interactive edutainment / Sylvia Gala Mong ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 145-166. ISSN 0128-3057

Mohd Mustafa, Siti Nurul Ainun and Khali, Natasha and Mohamad Bohari, Asmah Alia and Nguyen, Hong-Trang (2022) Identifying the key social factors in post occupancy evaluation of a green building / Siti Nurul Ainun Mohd Mustafa ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 167-184. ISSN 0128-3057

Sikayu, Susan Hydra and Rahmat, Mariam and Chan, Ai Nyet (2022) Fairness, transparency and attitude towards tax evasion amongst owners of SMEs / Susan Hydra Sikayu ... [et.al.]. (2022) International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 185-206. ISSN 0128-3057

Hashim, Marshita and Sa'ad, Shukriah and Rusnipa, Hanis Aqilah (2021) Effects of Academic Quality and Service Quality on University Students’ Satisfaction/ Hanis Aqilah Rusnipa ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 153-174. ISSN 2550-1569

Nuswantara, Dian Anita and Prastiwi, Dewi and Bhilawa, Loggar and Md Daud, Seri Ayu Masuri and Aisyaturrahmi, Aisyaturrahmi (2021) Transparency and Accountability of a Village Fund Management During COVID-19 Crisis / Aisyaturrahmi ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 189-210. ISSN 2550-1569

Sapiri, Hasimah and Md Yusof, Zahayu and Mahmuddin, Massudi and Misiran, Masnita (2021) Factors Affecting Students’ Satisfaction Towards Bus Services in Campus/Masnita Misiran...[et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 175-188. ISSN 2550-1569

Voon, Mung Ling and Birdthistle, Naomi and Adi Badiozaman, Ida Fatimawati (2021) Examining Work Re-Entry Decisions for Single Mothers through Bourdieu’s Capital Theory/Ida Fatimawati Adi Badiozaman ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-26. ISSN 2550-1569

Abdul Jani, Mohamad Asri and Zulkifli, Anis Asfarina and Ismail Khan, Norziaton (2021) The Effectiveness of Anti-Money Laundering /Counter Financing of Terrorism Requirements in Fund Management Companies/ Norziaton Ismail Khan ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-24. ISSN 2550-1569

Merara ,, Michele and Janang, Jennifer Tunga and Bujang, Imarine (2021) Gender and Ethnic Diversity, and Economic Value Added: Evidence from Government-Linked Companies / Michele Merara ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (6). pp. 1-18. ISSN 2550-1569

Sarkawi, Adib and Johari, Aiza and Bujang, Azlina and Haji Bibi, Zainon (2021) Usability and Users’ Satisfaction on Online Electronic Voting System / Adib Sarkawi ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (7). pp. 1-22. ISSN 2550-1569

Hamali, Jamil and Abdullah, Firdaus (2021) Factors Influencing the Performance of Sarawak Local Authorities / Siti Mardinah Abdul Hamid ... [et.al]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-26. ISSN 2550-1569

Bidaun, Beatrice Christianus and Joseph Sipi, Rudy Tawie (2021) Assessing Psychomotor Domain in Civil Engineering Design Project During Pandemic / Fei Ha Chiew ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-22. ISSN 2550-1569

Kimberley Lau, Yih Long and Ma, Xiao Yuan (2021) Connotation and Realization Path of Labour Education in Universities - Based on the Perspective of Chinese Universities / Zhang Jun Li ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (2). pp. 1-14. ISSN 2550-1569

Sham, Fatimah and Abdul Raji, Nur Azira and Omar, Mohd Fitri and Hasan, Zulkarnain and Patahorahman, Muhammad Khairi and Mohamed Sihat, Hapesah and Supramaaniam, Yogarani (2021) Nurses' knowledge and practice towards prevention of surgical site infection / Fatimah Sham ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 1-20. ISSN 2550-1569

Ejau, Ruth Lua and Julaihi, Farah Ajlaa and Amat Rais, Syamimi Liyana and Mohamad Bohari, Asmah Alia (2021) Exploring the sustainable retirement village concept in the Malaysian context : An initial review / Ruth Lua Ejau ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 21-34. ISSN 2550-1569

Khairul Hisham, Nur Khairina and Othman, Mohd Khairul Fitri (2021) Final account preparation in construction industry: competencies and challenges of quantity surveyors / Nur Khairina Khairul Hisham ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 35-50. ISSN 2550-1569

Francis, Frannelya and Sham, Fatimah and Alias, Azniah and Abdul Wahab, Siti Munirah and Yusof, Suzana and Johan, Hasmah (2021) Quality of work life among public hospital nurses in Sarawak / Frannelya Francis ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 51-70. ISSN 2550-1569

Fei, Ha Chiew and Petrus, Clotilda and Othman, Siti Zaidah and Nyuin, Joe Davylyn and Ung, Hua Lau (2021) Effectiveness of peer tutoring program on students’ academic performance for engineering course / Fei Ha Chiew ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 71-88. ISSN 2550-1569

Shuhua, Zhang and Shanat, Musdi and Lee Abdullah, Qistina Donna (2021) The expression of religious elements and factors of religious thoughts in the empress’s ceremonial costume “Hui Yi” of Song Dynasty / Shuhua Zhang ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 89-108. ISSN 2550-1569

Yusop, Zubaidah and Abd Aziz, Ahmad Shahir and Saili, Abdul Rahman and Che Md Nor, Rumaizah and Sahmat, Siti Sahmsiah (2021) Constraints of paddy production among smallholding farmers / Zubaidah Yusop ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 109-122. ISSN 2550-1569

Ibil, Evie Sendi and Syed Jamaludin, Shariffah Zatil Hidayah and Ikau, Roseline and Wahi, Noraziah (2021) Sustainable livelihood strategies and potential socio-economic development activities in Kampung Kesindu, Simunjan / Evie Sendi Ibil ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 123-146. ISSN 2550-1569

Che Md Nor, Rumaizah and Mohamed Noor, Norlina and Ibrahim, Sueb and Shahril Anwar, Nor Hannah Shahirah and Mohamad Azlan, Muhammad Akmal (2021) The impact of employee commitment and satisfaction on training effectiveness / Rumaizah Che Md Nor ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 147-164. ISSN 2550-1569

Rafie, Siti Khadijah and Abu, Roziya and Sheikh Abdul, Siti Khairunnisa and Samsudin Mutalib, Ahmad Zam Hariro (2021) Environmental sustainability practices in rural libraries / Siti Khadijah Rafie ... [et al.]. (2021) International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 165-176. ISSN 2550-1569

Ding, Mengshu and Abdullah, Qistina Donna Lee and Abdul Hamid, Salmiah (2020) Clothing communication of the typical costume of Han nationality in modern times / Mengshu Ding ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 201-220. ISSN 2550-1569

Zhu, Yangyang and Mohd Rafee, Yakup and Sahari, Faridah (2020) Lisu Women Costumes in Nujiang as a Cultural Heritage / Yangyang Zhu ... [et.al]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 1-22. ISSN 2550-1569

Morni, Fareiny and Abang Abdul Rahman, Dayang Hummida and Kamri, Thalany (2020) Factors affecting economic performance and willingness to pay of agricultural entrepreneurs in Betong District, Sarawak / Fareiny Morni ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 1-26. ISSN 2550-1569

Wen, Chiat Lee and Viswanathan, K. Kuperan and Kamri, Thalany and Siew, King Ting (2020) Status of Sarawak fisheries : challenges and way forward / Wen Chiat Lee ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 187-200. ISSN 2550-1569

Li, Ling Jong and Siaw, Vui Kuan (2020) An effective partial fraction decomposition method for undergraduate students / Li Ling Jong ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 163-186. ISSN 2550-1569

Ross, Valerie and Amir, Abid (2020) Bespoke music - Narration for mental health using progressive muscle relaxation in Covid-19 times / Valerie Ross ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 1-12. ISSN 2550-1569

Poh, Winnie Poh Ming Wong and Wan, Lin Wong and Hua, Chin Chee (2020) Adoption Behavior in Sustaining the Mobile Banking Services / Winnie Poh Ming Wong ... [et.al]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 129-162. ISSN 2550-1569

Ah Choi, Judith Kristian and Joseph, Corina (2020) A systematic review - Determinants of forward - Looking information disclosure by Malaysian companies / Judith Kristian Ah Choi... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 13-36. ISSN 2550-1569

Nur Indrianti and Vervly Suandevin, Vina Islamia (2020) Determination of order delivery time in event organizer industry using a non-delay scheduling approach / Nur Indrianti and Vina Islamia Vervly Suandevin. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-20. ISSN 2550-1569

Peng, Siyu and Su Miew Sing, Nicholas (2020) Impact of brand strength and customer reviews: the case of rural tourism inns in China / Siyu Peng, Nicholas Su Miew Sing. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-22. ISSN 2550-1569

Munyug, Tina Edward and Ping K, Yen and Yuan Fung, Chorng (2020) The relationship between emotional intelligence and job satisfaction among state civil servants / Tina Edward Munyug ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 1-22. ISSN 2550-1569

Bidin, Zafikha Aida and Mohamad Bohari, Asmah Alia and Amat Rais, Syamimi Liyana and Mohamad Saferi, Munira and Olanipekun, Ayokunle (2020) Challenges and drivers of green procurement among construction practitioners in Malaysia / Zafikha Aida Bidin ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-28. ISSN 2550-1569

Kassim, Nor Hayati and Mohamed Noor, Norlina and Ali, Jati Kasuma and Saleh, Juliza and Dealwis, Ceaser and Nurhisham, Muhamad Azim (2020) Sustaining job performance through technology acceptance with usage of whatsapp mobile application / Nor Hayati Kassim... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-26. ISSN 2550-1569

Phek Lin Sim, Sandra and Yih Yeo, Jiin and Yih Long Lau, Kimberley (2020) English language speaking anxiety among students from two public universities in Sarawak / Sandra Phek Lin Sim, Jiin Yih Yeo, Kimberley Yih Long Lau. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-16. ISSN 2550-1569

Jamaludin, Nur Lelawati and Mehon, Patrick (2020) The role of big 5 personality traits in determining ethical behaviour for hospitality industry employees in Malaysia / Nur Lelawati Jamaludin, Patrick Mehon. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-24. ISSN 2550-1569

Ahmad, Rusly and Joari, Aisyah and Abdullah Bandar, Nur Fatihah and Abdullah, Siti Mariam and Yadav, Prashanth Talwar and Daud, Dzulkiflee (2020) The effect of transformational leadership on decision-making participation: Moderating roles of cognitive styles / Rusli Ahmad ... [et al.]. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (2). pp. 1-22. ISSN 2550-1569

Julaihi, Nor Hazizah (2020) Teachers’ efficacy beliefs in mathematics teaching: a study of public primary schools in Sarawak / Julaihi, N. H. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-20. ISSN 2550-1569

Humadi, Norshima and Jaafar, Muhamad Sukor and Shahrom, Melissa and Shariff, Siti Halijjah (2020) Managerial implications of student activity information system implementation at Faculty of Business and Management / Norshima Humadi. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-22. ISSN 2550-1569

Rozaimie, Awang and Bolhassan, Rashidah and Abdullah, Regina Garai and Johari, Aiza (2020) Conserving and sustaining culture through Sarawak traditional Malay woman headscarves / Awang Rozaimie. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-20. ISSN 2550-1569

Yuhertiana, Indrawati and Fatun, Fatun (2020) Performance-based budgeting in public sector and managerial performance with leadership as moderating variable / Indrawati Yuhertiana and Fatun Fatun. (2020) International Journal of Service Management and Sustainability (IJSMS), 5 (1). pp. 1-28. ISSN 2550-1569

Hussin, Ahmad Faiz and Zakaria, Muhammad Wafiq and Abdul Ghafar, Muhammad Asyraf and Mustaffa Azizi, Mussyazwann Azizi (2019) Ubiquitous farm (U-Farm). (2019) [Entrepreneurship Project] (Unpublished)

Julaihi, Nor Hazizah (2019) Confidence level and self-efficacy beliefs of mathematics teachers: evidence from Sarawak / Nor Hazizah Julaihi. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-23. ISSN 2550-1569

Wang, Liping and Hu, Mingqi and Guo, Zhenfeng and Sun, Peipei and Geng, Fangmei and Voon, Booho (2019) China tourists’ experiences with longhouse homestays in Sarawak / Liping Wang... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-26. ISSN 2550-1569

Metom, Lilly and Alfred Tom, Amelia and Joe, Saira and Rozaimie, Awang (2019) Vocathon – the usefulness of board games in vocabulary learning through the multiple intelligences approach / Lilly Metom ... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-20. ISSN 2550-1569

Donald Stavy, Lydia Zeta and Subon, Frankie and Unin, Norseha (2019) Using language games for vocabulary retention in a rural primary school in Sarawak / Lydia Zeta Donald Stavy, Frankie Subon and Norseha Unin. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-18. ISSN 2550-1569

DeAlwis, Caesar (2019) Code-switching in Malaysian classroom as the microcosm of society in socio-cultural context / Caesar DeAlwis. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-22. ISSN 2550-1569

Phang, Ing@Grace and Liew, Fung Chai (2019) Rational or emotional? a study on organic grocery shopping/ Phang Ing @ Grace, Liew Fung Chai. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-30. ISSN 2550-1569

Talantseva, Valentina and Altynova, Nadezhda and Pianzina, Nadezhda (2019) Efficiency of using a physiological portrait of a university student in physical education / Valentina Talantseva, Nadezhda Altynova and Nadezhda Pianzina. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (2). pp. 1-16. ISSN 2550-1569

Iberahim, Hadijah and Zulkurnain, Nur Amira Zureena and Raja Ainal Shah, Raja Nazian Adila and Rosli, Siti Quraisyiah (2019) Visual merchandising and customers’ impulse buying behavior: a case of a fashion specialty store / Hadijah Iberahim ... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (1). pp. 1-24. ISSN 2550-1569

Yih, Kimberley Long Lau and Yeo, Jiin Yih and Sim, Sandra Phek Lin (2019) Undergraduates’ speaking anxiety in English as second language (ESL) classrooms / Kimberley Lau Yih Long, Yeo Jiin Yih and Sandra Sim Phek Lin. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (4). pp. 1-16. ISSN 2550-1569

Zaharin, Nur Lisa and Sharif, Sabariah and Bikar Singh, Soon Singh and Talin, Rosy and Mariappan, Muralindran and Mohanaraj, Navin and Jusup, Yusmail and Suppiah, Pathmanathan (2019) Promoting students’ interest, attitude and intrinsic motivation towards learning STEM through minimalist robot education programme / Nur Lisa Zaharin ... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (1). pp. 1-26. ISSN 2550-1569

Amin, Sufi and Jumani, Nabi Bux and Malik, Samina (2019) Integrating peace education in pre-service teachers training programs: views from teacher educators and prospective teachers in Pakistan / Sufi Amin, Nabi Bux Jumani and Samina Malik. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (1). pp. 1-18. ISSN 2550-1569

Zaino, Noor Azimin and Ahmad, Rozila and Ideris, Muhamad Shah Kamal and Nor Azam, Nor Rabiatul Adawiyah (2019) Assessing the awareness and perception of hoteliers towards shariah compliant hotel operations / Noor Azimin Zaino ... [et al.]. (2019) International Journal of Service Management and Sustainability (IJSMS), 4 (1). pp. 1-18. ISSN 2550-1569

Wu, Koh Niak and Gunawan, Juniati and Permatasari, Paulina (2018) ‘Success in Six’ model to increase efficiency and green productivity / Koh Niak Wu, Juniati Gunawan and Paulina Permatasari. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (2). pp. 1-16. ISSN 2550-1569

F. Blos, Mauricio and Wee, Hui-Ming (2018) A supply chain vulnerability map for the automotive and electronic industries in Brazil / Mauricio F. Blos and Hui-Ming Wee. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (2). pp. 1-14. ISSN 2550-1569

Ibrahim, Sueb and Aperapar Singh, Parmjit Singh and Choo, Ng Kui and Boje, Ramilah (2018) Focus group interview as a means to determine school effectiveness indicators / Sueb Ibrahim ... [et al.]. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (2). pp. 1-24. ISSN 2550-1569

Johar, Aiza and Morni, Affidah and Sahari, Siti Huzaimah and Kamri, Thalany and Awang Shuib, Awang Rozaimie (2018) Interactive English language learning: DishZle language game / Aiza Johar ... [et al.]. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (2). pp. 1-20. ISSN 2550-1569

Jee, Teck-Weng (2018) Impact of sales promotion on customer intention to purchase high involvement product / Teck-Weng Jee. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (2). pp. 1-22. ISSN 2550-1569

Chung, Ellen and Coates, Hamish (2018) Student community engagement : insight from Australia / Ellen Chung and Hamish Coates. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (1). pp. 1-26. ISSN 2550-1569

Ting, Siew King and Villano, Rene and Dollery, Brian (2018) Economies of scale in local government services: a meta analysis / Siew King Ting, Rene Villano and Brian Dollery. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (1). pp. 1-28. ISSN 2550-1569

Osman, Zaiton and Madzlan, Erni Marlina and Ing, Phang (2018) In pursuit of financial well-being: the effects of financial literacy, financial behaviour and financial stress on employees in Labuan / Zaiton Osman, Erni Marlina Madzlan and Phang Ing. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (1). pp. 1-40. ISSN 2550-1569

Astami, Emita W and Rusmin, Rusmin (2018) Corporate governance and earnings management: the role of board of directors and audit committee in financially distressed firms / Emita W. Astami and Rusmin Rusmin. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (1). pp. 1-32. ISSN 2550-1569

Amir Abdullah, Ardiana Mazwa Raudah and Mathew, Vloreen Nity (2018) Dissatisfiers and demand of hotels with poor online rating / Ardiana Mazwa Raudah Amir Abdullah and Vloreen Nity Mathew. (2018) International Journal of Service Management and Sustainability (IJSMS), 3 (1). pp. 1-18. ISSN 2550-1569

Gerda, Mihhailova (2017) Virtual managers’ perspective on adoption of new work forms – case of Estonian service sector / Gerda Mihhailova. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-21. ISSN 2550-1569

Qasem, Ameen and Aripin, Norhani and Wan Hussin, Wan Nordin (2017) A descriptive analysis of financial restatements in Malaysia / Ameen Qasem, Norhani Aripin and Wan Nordin Wan Hussin. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-16. ISSN 2550-1569

Ripen, Jovita Elderson and Noweg, Gabriel Tonga (2017) Documenting ethnobotanical knowledge of rural community for sustainable benefits / Jovita Elderson Ripen and Gabriel Tonga Noweg. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (1). pp. 1-16. ISSN 2550-1569

Ting, Siew King and Dollery, Brian and Villano, Rene (2017) An empirical analysis of administrative economic efficiency in Sabah local government: A dea application Siew King Ting, Brian Dollery and Rene Villano. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-18. ISSN 2550-1569

Ing, Grace Phang and Osman, Zaiton and Stephen Arin, Tania Imboh (2017) The influence of perceived benefits on young Malaysian Facebook users’ homestay reservation intention / Phang Ing @ Grace, Zaiton Bt. Osman and Tania Imboh Ak Stephen Arin. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-18. ISSN 2550-1569

Efendi, Efendi and Elizabeth, Maria (2017) The influence of patient-perceived service quality and brand trust on word of mouth / Efendi and Maria Elizabeth. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-13. ISSN 2550-1569

Ikau, Roseline and Joseph, Corina (2017) Environmental legislation awareness among construction contractors in Malaysia / Roseline Ikau and Corina Joseph. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (2). pp. 1-21. ISSN 2550-1569

Ibrahim, Sueb (2017) Self-perceived emotional intelligence in leadership of administrative academic staff / Sueb Ibrahim. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (1). pp. 1-18. ISSN 2550-1569

Gunawan, Juniata and Yudani, Rika (2017) The quality of stakeholder engagement disclosures in sustainability reports: a preliminary study from Indonesia / Juniata Gunawan and Rika Yudani. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (1). pp. 1-23. ISSN 2550-1569

Omoregie, Armstrong Ighodalo and Khoshdelnezamiha, Ghazaleh and Leong Ong, Dominic Ek and Nissom, Peter Morin (2017) Microbial-induced carbonate precipitation using a sustainable treatment technique / Armstrong Ighodalo Omoregie … [et.al]. (2017) International Journal of Service Management and Sustainability (IJSMS), 2 (1). pp. 1-15. ISSN 2550-1569

choi,, hyeyoon and Kandampully, Jay and Stafford, Kathryn (2016) The implication of servicescape, emotion and trust to a positive customer service experience: wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Stafford. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1). pp. 1-15. ISSN 2550-1569

Chung, Ellen and Coates, Hamish (2016) A journey to measure student community engagement benefits: evidence from Australia / Ellen Chung and Hamish Coates. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1). pp. 1-21. ISSN 2550-1569

Faisal, Faisal and Fithriani, Hasna Azizah and Achmad, Tarmizi (2016) Carbon disclosure practices of Aerospace and Airlines companies: substantive or symbolic legitimation / Faisal Faisal, Hasna Azizah Fithriani and Tarmizi Achmad. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1): 3. pp. 37-47. ISSN 2550-1569

Ayob, Norazirah and Kichin, Sherrymina (2016) Residents' perception as key input to destination image formation for rural tourism / Norazirah Ayob and Sherrymina Kichin. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1): 4. pp. 48-57. ISSN 2550-1569

Siali, Fadilah and Jiayi, Pang and Mohammad Abdul Shakur, Mahani and Ya'akob, Siti Aisyah (2016) Relationship between brand equity and consumer purchase decision: a case of an international brand of footwear / Fadilah Siali ... [et al.]. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1): 5. pp. 58-75. ISSN 2550-1569

-, Nur Indrianti and Kumala, Devika and WIbawa, Tri (2016) QFD approach for quality improvement of a sustainable product-service system / Nur Indrianti, Devika Kumala and Tri Wibawa. (2016) International Journal of Service Management and Sustainability (IJSMS), 1 (1): 6. pp. 76-91. ISSN 2550-1569

Padhiyar, Yash and Shukla, Yupal and Purohit, Rajen (2016) Delineating agritourism: insights from Gujarat India / Yash Padhiyar… [et.al]. (2016) International Journal of Service Management and Sustainability (IJSMS), 2 (1). pp. 1-20. ISSN 2550-1569

Junli, Zhang and Hj Shanat, Musdi and Xiaoyuan, Ma X and Yen, Khong Heng (2013) The theory and practice of ageing housing transformation in China and abroad: a review / Zhang Junli ... [et al.]. (2013) International Journal of Service Management and Sustainability (IJSMS), Vol. 8 (No.1): 6. pp. 1-16. ISSN 2550-1569

Boo, Ho Voon Message from the Chief Editor: service excellence attitudes amidst COVID-19 pandemic / Boo Ho Voon. International Journal of Service Management and Sustainability (IJSMS), 7 (1). i-iv. ISSN 0128-3057

Morshidi, Zalikha and Othman, Mohd Khairul Fitri and Mohamad Bohari, Asmah Alia and Amat Rais, Syamimi Liyana Awareness and adoption of lean construction tools to enhance safety in construction projects / Zalikha Morshidi ... [et.al.]. International Journal of Service Management and Sustainability (IJSMS), 7 (2). pp. 1-20. ISSN 0128-3057