Stress among Healthcare Workers during COVID19 Pandemic: Crucial Elements for Hospital Management / Salmi Razali ... [et.al.].

Razali, Salmi and Ab Rahman, Norhayati and Abdullah, Najib and Azhar, Nur Amira and Yaacob, Siti Sara and Putit, Lennora (2022) Stress among Healthcare Workers during COVID19 Pandemic: Crucial Elements for Hospital Management / Salmi Razali ... [et.al.]. International Journal of Service Management and Sustainability (IJSMS), 7 (1). pp. 2-20. ISSN 0128-3057
Identification Number (DOI): 10.24191/ijsms.v7i1.17776
Abstract

The COVID-19 outbreak has impacted global mental health and wellbeing those severely affected are the healthcare workers (HCWs). Despite the
overwhelming consequences, there is sparse knowledge on subjective opinions of HCWs on factors contributing to their stress. This study aimed
to explore the opinions of HCWs on factors contributing to their psychological distress. We analysed thematically secondary data of the
opinions and suggestions of HCWs, which were retrieved from the computerized mental health monitoring system and online Psychosocial
First Aid of the main admitting hospital for COVID-19 in Malaysia and its related healthcare facilities during the second wave of the pandemic.

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