Enhancement of zakat collection management system during pandemic of COVID-19: a study at zakat institution in Kuala Muda, Kedah / Nur Farhana Muhamad Puad

Our country has been facing the pandemic of coronavirus starting from the end of 2019. Many people face difficult lives because they lost their jobs and even, they do not have enough money to support their life. Various questions arise regarding the management system of zakat institutions during this pandemic. For example, the problems regarding the payment method during the implementation of Movement Control Order. This is because zakat is one of the pillars of Islam that must be implemented by every Muslim. Besides, this study aims to investigate the role of Zakat Institution in Kuala Muda, Kedah on their management system of zakat collection during this pandemic crisis. From this study also, we are able to identify the factors which might affected some people to pay zakat and fulfil their obligation. The researcher using interview and collect data using library study as research methodology. From the interview, the data will be more details because researcher approach participants at zakat institution itself. The most important result from this study is the implementation of online zakat collection should be continuously along with our modern technology. It will ease every parties. Through this study, we know that zakat institution is playing an important role in our country by giving some distribution and assistance to the affected group. Because of that, the efficiency and governance of zakat institution which are responsible to collect and distribute zakat will be discover in this study.