The customers awareness and satisfaction to the salary deduction scheme by Lembaga Tabung Haji / Kamaruzaman Saleh

Saleh, Kamaruzaman (2000) The customers awareness and satisfaction to the salary deduction scheme by Lembaga Tabung Haji / Kamaruzaman Saleh. Degree thesis, Universiti Teknologi MARA, Kelantan.

Abstract

Before world war l1. most of the Malaysian people depend on the uses of 'Syeikh System'. Generally Syeikh System function as an institution that organizes and sends the future Haj to Mecca. Further more they also been responsible to prepare the supplement or support service during the process of Haj. These group (Syeikh) also act as a Haj broker. Detail we can stated that the specific task of Syeikh of Haj.
*Organize the Haj's registration at District office.
*Prepared the passports, tickets and date of departure.
*Sending the Haj's group either to specific office in Penang or Commissioner Office in
Singapore.
*Send the Haj's group direct to Haj's ship, either at Port Klang or Singapore.
*Send the Haj's baggage to the Haj's ship.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Saleh, Kamaruzaman
98000116
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Dahlan, Hendri
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HF Commerce > Consumer satisfaction
Divisions: Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Marketing
Keywords: Syeikh system, Tabung Haji, Haj to Mecca, Malaysian Haj
Date: 2000
URI: https://ir.uitm.edu.my/id/eprint/75453
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