Items where Subject is "H Social Sciences > HD Industries. Land use. Labor > Service industries"

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Group by: Creators | Item Type
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Number of items at this level: 29.

A

Abd Patah, Mohd Onn Rashdi and Zain, Razlan Adli and Abdullah, Dahlan and Mohd Radzi, Salleh (2009) An empirical investigation into the influences of psychological empowerment and overall job satisfaction on employee loyalty: the case of Malaysian front office receptionists / Mohd Onn Rashdi Abd Patah...[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 1 (3). pp. 1-20. ISSN 2590-3837

Abdul Aziz, Azdel (2010) Hotel website dimensions – analyzing international tourists’ intention to purchase online / Azdel Abdul Aziz. Masters thesis, Universiti Teknologi MARA.

Amrahi, Amril Mu’idzuddin (2013) Hotel internet marketing channel, trust and purchase decision: 5 star hotel in Kuala Lumpur / Amril Mu’idzuddin Amrahi. Masters thesis, Universiti Teknologi MARA.

Anderson, Ngelambong and Isa, Nina Farisha and Mohd Hanafiah, Mohd Hafiz and Kibat, Silverina Anabelle and Ahmad, Johanna Adlin (2011) An IPA assessment of international guests’ perceptions on hotel service operations / Anderson Ngelambong…[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 2 (2). pp. 1-10. ISSN 2590-3837

Anuar, Jazira and Sumarjan, Norzuwana and Mohd Radzi, Salleh (2017) Total Quality Management (TQM) practices: challenges faced by hotel managers / Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-12. ISSN 2590-3837

B

Bustamam, Farah Liyana (2010) A study on stress as mediating variabale in the relationship between personality and job satisfaction among hotel employees in Malaysia / Farah Liyana Bustamam. Masters thesis, Universiti Teknologi MARA.

C

Che Ahmat, Nur’hidayah (2010) Perception of price fairness and customer response behaviors / Nur’hidayah Che Ahmat. Masters thesis, Universiti Teknologi MARA.

D

Daim, Mohd Salleh (2016) Community participation in protected area management of Taman Negara National Park, Pahang, Malaysia / Mohd Salleh Daim. In: The Doctoral Research Abstracts. IGS Biannual Publication, 10 (10). Institute of Graduate Studies, UiTM, Shah Alam.

Deraman, Fauziah and Ismail, Noralisa and Mod Arifin, Ahmad Izzat and Mostafa, Mohamad Izzuan Azhar (2017) Green practices in hotel industry: factors influencing the implementation / Fauziah Deraman…[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-12. ISSN 2590-3837

H

Hashim, Rahmat and Mohd Ramly, Alina Shuhaida and Othman, Zulhan (2009) Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman. Journal of Tourism, Hospitality & Culinary Arts, 1 (2). pp. 1-12. ISSN 2590-3837

I

Ibrahim, Mohd Zool Fadli (2010) Queuing management towards achieving customer satisfaction in three-star hotel segment in Malaysia / Mohd Zool Fadli Ibrahim. Masters thesis, Universiti Teknologi MARA.

Ibrahim, Nor Laily (2010) Spa attributes, customer satisfaction and retention: customers of 4 & 5 stars hotel spas in Kuala Lumpur / Nor Laily Ibrahim. Masters thesis, Universiti Teknologi MARA.

J

Jamhar, Muhamad Efendy (2017) Determinants of tenants’ satisfaction at Pasaraya Komuniti @Mart Kempas, Johor Bahru / Muhamad Efendy Jamhar. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

K

Kusni, Aswad (2014) International tourism demand in Malaysia: evidence from panel data analysis / Aswad Kusni. Masters thesis, Universiti Teknologi MARA.

L

Lokman Hakim, Azlinda Hakim and Mohamad Ibrahim, Hairunnisa (2017) Transformational leadership and turnover intention : mediating role of overall job satisfaction / Azlinda Hakim Lokman Hakim and Hairunnisa Mohamad Ibrahim. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-12. ISSN 2590-3837

M

Mamat, Ruhayu Kartini (2007) Meeting global industry service quality: Specialised Network Services (SNS) approach & methodlogy / Ruhayu Kartini Mamat. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Md Rus, Mohammad Hafizi and Zain, Razlan Adli and Abdul Patah, Mohd Onn Rashdi and Zainal Abidin, Izhar Hafifi and Mohd Radzi, Salleh (2017) Factors influencing patrons’ tipping practice at 5-star hotels in Kuala Lumpur, Malaysia / Mohammad Hafizi Md Rus...[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-16. ISSN 2590-3837

Mohammad Safar, Nurliza (2007) Sales performance of hotel industry in Malaysia, case study: Grand Seasons Hotel / Nurliza Mohammad Safar. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Mohd Radyi, Siti Amaliya (2008) Trust and securities division: customer satisfaction toward public delivery service (PDS) / Siti Amaliya Mohd Radyi. Student Project. Faculty of Business and Management, Kampus Bandaraya, Melaka. (Unpublished)

Mohd Yusof, Norhayati and Mohd Zahari, Mohd Salehuddin and Abdul Ghani, Fatimah (2017) Hearing-impaired specialized career education: does it benefit the hospitality industry?/ Norhayati Mohd Yusof...[et al.]. Journal of Tourism, Hospitality & Culinary Arts, 9 (2). pp. 1-12. ISSN 2590-3837

Mohd. Yusoff, Fazuin (2010) The hotel selection attributes of Middle East tourists in Kuala Lumpur / Fazuin Mohd. Yusoff. Masters thesis, Universiti Teknologi MARA.

N

Noh, Fauzilatulanisa and Wan Ibrahim, Wan Mahirah and Mohd Hussin, Salwa (2013) Going green: factors influencing hospitality students awareness / Fauzilatulanisa Noh, Wan Mahirah Wan Ibrahim and Salwa Mohd Hussin. Student Project. Faculty of Hotel and Tourism Management, Shah Alam. (Unpublished)

S

Sa'ri, Mohd Aziehan (2007) The study on a comparison between customers' expectations and actual performance towards service quality provided by Melaka Stadium Corporation (MSCorp) / Mohd Aziehan Sa'ri. Student Project. Faculty of Business Management, Bandaraya, Melaka. (Unpublished)

Salleh, Salmalina and Mat Yusoff @ Mohd Yusof, Norhayati and Abdullah, Dahlan (2012) Kopitiam owner's perceptions towards information technology adoption / Salmalina Salleh, Norhayati Mat Yusoff @ Mohd Yusof and Dahlan Abdullah. Research Reports. Research Management Institute (RMI), Shah Alam. (Unpublished)

Shariff, Siti Halijjah and Azman, Syazwani Amanina and Zakria, Nur Fhatihah (2016) Service quality attributes: perspective of newly registered postgraduate students by research / Siti Halijjah Shariff, Syazwani Amanina Azman, Nur Fhatihah Zakria. Journal of International Business, Economics and Entrepreneurship (JIBE), 1 (1). pp. 35-38. ISSN 2550-1429

Shawal, Nursyafawati (2008) The determinants that influence the growth of tourism sector in Melaka / Nursyafawati Shawal. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Sukirman, Siti Nurhuda (2008) Effectiveness of professional certificate program offered by PNBII / Siti Nurhuda Sukirman. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

Y

Yang, Yun and Chan, Andrew (2010) A hierarchical approach to measure service performance in the resort hotel’s service encounters / Yun Yang and Andrew Chan. Journal of Tourism, Hospitality & Culinary Arts, 2 (1). ISSN 2590-3837

Z

Zainal Abidin, Roselindawati (2008) Job satisfaction and organizational commitment: a study on Malaysian employees in manufacturing and service firms / Roselindawati Zainal Abidin. Student Project. Faculty of Business and Management, Bandaraya, Melaka. (Unpublished)

This list was generated on Sat Apr 21 17:50:24 2018 +08.