The determinants of employee's job performance: a research study at Jabatan Perkhidmatan Awam (JPA), Cyberjaya / Aqeelah Muhamad Shahal

The purpose of this research study was to identify the determinants of employee's job performmance at Jabatan Perkhidmatan Awam (JPA), Cyberjaya. The three (3) deteminants that were studied in order to see the affecting factors of employee's job pertormance were selection, training and compensation and benefits. The overall objectives of the study were to identify the determinants of employee's job performance, the relationship between selection, training and compensation and benefits toward employee's job performance and the most influential determinant of employee's job performance at Jabatan Perkhidmatan Awam (JPA), Cyberjaya. Data were gathered from questionnaires which were distributed to 120 employees that were affected by the selection, training and compensation and benefits practices at Jabatan Perkhidmatan
Awam (JPA), Cyberjaya. The data collected were analyzed using Statistical Package for Social Science (SPSS) software version 20, and were further analyzed using frequency analysis, reliability analysis, correlation analysis and descriptive statistic analysis. The findings obtained from the research study suggest that all of the independent variables (selection, training and compensation and benefits have a moderate correlation and a
substantial positive relationship with employee's job performance at Jabatan Perkhidmatan Awam (JPA), Cyberjaya, with training being the most influential determinant. Based from the results obtained, the researcher suggested some recommendations to serve as guidelines for future plan and decision making ideas in improving the employee's job performance in Jabatan Perkhidmatan Awam (JPA), Cyberjaya