The relationship between motivation in the working environment and the job satisfaction among the support staff in Universiti Malaysia Sarawak (UNIMAS)/ Nur Fatihah Ajmal Majidi

Job satisfaction refers to the employee’s emotions whether they feel satisfied or dissatisfied towards their job. According to Armstrong (2006), job satisfaction refers to the employee’s attitude and feeling that they have about their work. Motivation and job satisfaction of the employees will increase by having a conducive working environment. Maslow Hierarchy of Needs Theory (1954) is comprised of five level of needs, all levels of needs and for this research were used to examine the relationship between motivation on working environment and job satisfaction among the support staff in Universiti Malaysia Sarawak (UNIMAS). Subsequent to this, the relationship between motivation on working environment and job satisfaction among support staff in Universiti Malaysia Sarawak (UNIMAS) was investigated. This is accomplished through quantitative method of data collection which is questionnaire. Based on the findings, the results showed, positive, strong and significant relationships between physiological needs, security needs, social needs and self-esteem need towards job satisfaction. However, the relationship between self-actualization needs showed positive, moderate and significant towards job satisfaction. Moreover, as for
conclusion, self-esteem need has the strongest, positive and highest significant relationship with job satisfaction because most of the respondents believed strongly with themselves. Finally, it is recommended for employers to set goal for their employees and encouraged the employees involved in decision making and generate idea.