Items where Subject is "H Social Sciences > HF Commerce > Consumer satisfaction > Malaysia"

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Number of items at this level: 8.

Article

Omar, Nor Asiah and Musa, Rosidah and Hassan, Faridah (2007) The roles of Member Relationship Proneness (MRP) and Programme Relationship Orientation (PRO) in creating store loyalty: evidence from retail loyalty programmes in Malaysia / Nor Asiah Omar, Rosidah Musa and Faridah Hassan. Journal of International Business and Entrepreneurship, 13 (1). pp. 87-103. ISSN 0128-7494

Monograph

Abdul Razak, Halimatul Saadiah (2010) Impact of service quality on customer satisfaction towards increasing payment collection/ Halimatul Saadiah Abdul Razak. Student Project. Faculty of Business and Management, Dungun, Terengganu. (Unpublished)

Abdul Rashid, Ahmad Fikri (2013) A case study of customer perceptions in determining the product quality of Perodua cars / Ahmad Fikri Abdul Rashid. Student Project. Faculty of Business and Management, Dungun, Terengganu. (Unpublished)

Azmi, Muhamad Afiq and Abdullah, Khairulnazrin (2013) Internal customer satisfaction toward service quality: A case study in Human Resource Department Tenaga Nasional Berhad Malacca / Muhamad Afiq Azmi and Khairulnazrin Abdullah. Student Project. Faculty of Administrative Science and Policy Studies, Bandaraya Melaka, Melaka. (Unpublished)

Hasnan, Nurul Ain Hayati and Azman, Noor Amira (2014) The technological factors that influence the users’ satisfaction in e-government context: A case study in Jabatan Pengangkutan Jalan (JPJ) Bukit Katil / Nurul Ain Hayati Hasnan and Noor Amira Azman. Student Project. Faculty of Administrative Science and Policy Studies, Bandaraya Melaka, Melaka. (Unpublished)

Thesis

Md. Yunus, Padilah (2005) A study of customer satisfaction level at Telekom Malaysia / Padilah Hj. Md. Yunus. Degree thesis, Universiti Teknologi MARA.

Mohamad Sheriff, Nooraini (2005) The influence of marketing, non marketing and demographic factors on pre-purchase stage of consumer decision-making process for private college in Malaysia / Nooraini Mohamad Sheriff. PhD thesis, Universiti Teknologi MARA.

Panit, Gloria (2013) The determinants and relationship of customer perceived factors on loyalty for electrical and electronic product brands in Sarawak / Gloria Anak Panit. Masters thesis, Universiti Teknologi MARA.

This list was generated on Fri Nov 15 17:02:10 2019 +08.