A relationship between performance improvement and job satisfactions in Universiti Malaysia Sarawak (UNIMAS) / Alya Farah Nadya Rosli

This study was conducted to find out the relationship between performance improvement and job satisfaction towards employees in Universiti Malaysia Sarawak (UNIMAS). The main objectives of this study was to determine the level of importance of environmental which comprise (data, instruments, incentives) and human behavior (knowledge, capacity, motives) towards job satisfaction and to investigate the relationship between environmental and human behavior factors towards job satisfaction of employees in UNIMAS. A total of 132 of employees who work in UNIMAS were taken to be the respondents. The questionnaire adapted from Performance Analysis Worksheet and Updated Behaviour Engineering PROBE Questions (Chevalier, 2006). The questionnaire was used to collect the data. The data collected was analyzed using Statistical Packages for Social Science (SPSS). Pearson correlation was conducted in order to determine the degree of associations between the variables. The finding shows that there were significant, strong relationship and positive relationship between data, instrument, and motives towards job satisfaction. Meanwhile, there were significant, moderate relationship and positive between incentives, knowledge and capacity towards job satisfaction in UNIMAS. Therefore, all the factor (data, instrument, incentives, knowledge, capacity, motives) are important which lead towards job satisfaction. For the future research recommended to use another method to obtain information such as interview in order to get the information on which that factor as important element towards job satisfaction.