The relationship between motivational factors and job performance among non executive staff at Jabatan Kastam Diraja Malaysia, Kuching Sarawak in The Human Resource Department./ Deyborra Kujat

This study was conducted at Jabatan Kastam Diraja Malaysia, Kuching Sarawak
in the Human Resource Department. The purpose of the study is to investigate the
relationship between motivational factors and job performance among non-executive
staff. In this study, there are three motivational factors which is salary, work
environment and job security. A total of 110 questionnaires were distributed to the
non-executive staff at Jabatan Kastam Diraja Malaysia, Kuching Sarawak in the
Human Resource Department. The returned questionnaires were 96 which was
equivalent to 87.27% and all were usable. This study was guided by three research question, firstly, what is the
relationship between Salary and Job Performance among non-executive staff at
Jabatan Kastam Diraja Malaysia, Kuching Sarawak in the Human Recourse
Department?, secondly what is the relationship between Work Environment and Job
Performance among the non-executive staff at Jabatan Kastam Diraja Malaysia,
Kuching Sarawak in the Human Recourse Department? and thirdly, what is the
relationship between Job Security and Job Performance among the non-executive staff
at Jabatan Kastam Diraja Malaysia, Kuching Sarawak in the Human Recourse
Department?. The data was analysed using SPSS Version 23. The result shows that the
findings in motivational factors are strong, positively and significantly correlated with
job performance. It shows that there is a strong, positive and significance between the
variables which Salary (r=.744**, p <0.01), Job Security (r=.728**, p <0.01) and
Work environment (r=.819**, p <0.01) toward job performance.