The relationship between the reward systems and the job performance among support staff at Jabatan Tenaga Kerja (JTK), Kuching/ Raja Najihah Raja Arif

Raja Arif, Raja Najihah (2018) The relationship between the reward systems and the job performance among support staff at Jabatan Tenaga Kerja (JTK), Kuching/ Raja Najihah Raja Arif. [Student Project] (Unpublished)

Abstract

The main purpose of this research conducted was to study whether is there any relationship between reward systems and the job performance among support staff in Jabatan Tenaga Kerja (JTK), Kuching. Employees performance was an issue for every organization for furtherance their objectives. Different in employees’ performance rate was agitating the organization in achieving their target. The need for employees to enhance their performance level was very crucial. Therefore, reward systems have been introduced to be applying by the organization. There are two types of reward systems which is extrinsic and intrinsic. Reward system components used in this research was the recognition, promotion, salary and performance- based pay. The convenience sampling was used as the sampling method. The 86 sample size was determined by using the Krecjie and Morgan table. Next, questionnaire used as a data
collection method and 110 set was distributed at Jabatan Tenaga Kerja (JTK), Kuching. From this research, it shows that both extrinsic and intrinsic reward does have relationship with employees’ performance. However, it shows different levels of relationship between all reward component whereby salary and performance- based pay with a high, positive and significance relationship with the employees job performance with correlation coefficient value r= .658**, p<0.01 and r= .603**, p<0.01, while recognition and promotion with moderate, positive and significance relationship where the correlation coefficient value was r=.350**, p<0.001 and 3.27**, p<0.01. Therefore, this study concluded that there is relationship between the reward systems and the employees’ job performance.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Raja Arif, Raja Najihah
UNSPECIFIED
Subjects: A General Works > Indexes (General)
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organization
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > HF Commerce > Personnel management. Employment management > Employee motivation
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor of Office Systems and Management (Hons)
Keywords: Reward systems, job performance, Jabatan Tenaga Kerja (JTK), Kuching
Date: June 2018
URI: https://ir.uitm.edu.my/id/eprint/60211
Edit Item
Edit Item

Download

[thumbnail of 60211.pdf] Text
60211.pdf

Download (581kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:
On Shelf

ID Number

60211

Indexing

Statistic

Statistic details