The relationship between work-life balance and job satisfaction among the support staff in Great Eastern, Jalan Ampang, Kuala Lumpur/ Siti Nurfaqihah Hashim

This study was conducted to investigate the relationship between Work-Life Balance and Job Satisfaction among the support staff in Great Eastern, Jalan Ampang, Kuala Lumpur. There are 3 factors on independent variables that being used in this study which are Working Hours, Working Conditions and Work Pressure. Meanwhile, the dependent variable is Job Satisfaction. This study was conducted by using convenience sampling. Then, the survey instrument was adapted from Fareez (2015), Work-Life Balance: The Impact of Family-Friendly Policies on Employees’ Job Satisfaction and Turnover Intention among Malaysian Organizations Culture and ,Kluczyk (2013), The Impact of Work-Life Balance on The Wellbeing of Employees in The Private Sector in Ireland. The distributed questionnaires was 127 and the respondents answered all the questionnaires. The questionnaire was analyzed by using Statistical Package for the Social Sciences (SPSS) Version 20. Results shows that there is a high, positive and significant relationship between Working Hours and Job
Satisfaction (r=.656, p=<0.01). The next variable is the relationship between Working Conditions and Job Satisfaction. There is a moderate, positive and significant relationship between Working Conditions and Job Satisfaction (r=.453, p=<0.01). Lastly, there is a significant low, positive and significant relationship between Work Pressure and Job Satisfaction (r=.453, p=<0.01). Therefore, the study concludes that all the Work-Life Balance factors have an impact on Job Satisfaction.