Abstract
Communication is very important to all human beings. It has becoming even more important in the world of technology where everywhere people are connecting for leisure as well as business. Moreover our prime minister has encourage on the development of telecommunication in the country. Due to the importance of communication, people sometimes face communication breakdown when problem rise in communication.
We are lucky by the invention of telephone that help us communicate whether to receive or deliver information. When technology develops every day, we finally realizing that technology leads to necessary in using cellular phone as it will make communication a lot more easier. Future shows development in wireless communication or what we all ‘whenever and wherever communication’. Moreover, nowadays using handphone is considered a society culture that portray prestige and sophisticated lifestyle.
Metadata
Item Type: | Student Project |
---|---|
Creators: | Creators Email / ID Num. Jaalam, Mardhiah 97006033 |
Contributors: | Contribution Name Email / ID Num. Thesis advisor Long, Che Ismail UNSPECIFIED |
Subjects: | H Social Sciences > HF Commerce > Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling H Social Sciences > HF Commerce > Consumer satisfaction H Social Sciences > HF Commerce > Customer services. Customer relations H Social Sciences > HF Commerce > Customer services. Customer relations > Consumer complaints. Complaint letters |
Divisions: | Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Business and Management |
Programme: | Bachelor Of Business Administration (Hons) Marketing |
Keywords: | TM Touch ; Customer Complaints ; Communication Breakdown ; Cellular Phone |
Date: | April 1999 |
URI: | https://ir.uitm.edu.my/id/eprint/59252 |
Download
59252.pdf
Download (192kB)