Items where Subject is "H Social Sciences > HF Commerce > Customer services. Customer relations > Consumer complaints. Complaint letters"

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Number of items at this level: 14.


Ahmad Johan, Azizah (2010) A study on customer care center and complaints handling of Kontena Nasional Berhad / Azizah Ahmad Johan. [Student Project] (Unpublished)

Ab Wahab, Nor Amarlia (2015) Requirements engineering of e-complaint management system for Teluk Pulai Primary School, Klang Selangor using iterative development / Nor Amarlia Ab Wahab. Degree thesis, Universiti Teknologi MARA, Cawangan Melaka.

Abdul Mutalef, Noor Arbaah (2007) A study on the relationship between employee's workplace attitudes and intention to turnover at MISC Berhad / Noor Arbaah Abdul Mutalef. [Student Project] (Unpublished)

Ahmad Shafien, Fatin Nadhirah (2014) A study of service recovery of customer complaint at Telekom Malaysia Berhad ™ in Kota Bharu / Fatin Nadhirah Ahmad Shafien. [Student Project] (Unpublished)


Bujang, Norlisha (2010) The element of service quality which most contributes to customer satisfaction in using Unipeq Sdn. Bhd. services / Norlisha Bujang. [Student Project] (Unpublished)


Ishak, Mohd Syafiq (2010) Streamyx complain by customers: a case study of Telekom Malaysia Berhad / Mohd Syafiq Ishak. [Student Project] (Unpublished)


Luqman, Aqashah Shahren (2013) Factors contribute to customer complaint towards services at operation department in Johor Port Berhad / Aqashah Shahren Luqman. [Student Project] (Unpublished)


Mahassan, Nur Syahirah (2011) Streamyx complaint by customers: a case study in Telekom Malaysia Berhad Melaka / Nur Syahirah Mahassan. [Student Project] (Unpublished)

Mohd Salleh, Mohammad Zaim and Muhamad Yunus, Nor Sara Nadia and Abdul Ghani, Nadiah Maisarah and Arifin, Norafifa and Mohd Ali, Ainunnazlee (2018) The effectiveness of loyalty program towards customer loyalty / Mohammad Zaim Mohd Salleh ... [et al.]. Advances in Business Research International Journal (ABRIJ), 4 (2). pp. 63-68. ISSN 2462-1838 (Submitted)


Nek Ahmad Kamal, Nik Shila Azwin (2006) Determining the factors that influenced customer's complaint: a case study at PERNEC Technologies Sdn. Bhd. / Nik Shila Azwin Nek Ahmad Kamal. [Student Project] (Unpublished)

Nordin, Hasmah and Zamani, Siti Mardhiyyah (2012) Mediation as a consumer dispute resolution mechanism / Hasmah Nordin and Siti Mardhiyyah Zamani. [Student Project] (Unpublished)


Omar, Nor Hashimah (2005) Effectiveness of the corrective and preventive action program made by Oleochemicals (M) Sdn Bhd towards customer complaint under company product / Nor Hashimah Omar. [Student Project] (Unpublished)


Raujan, Siti Zanita (2010) A research about the level of customer satisfaction towards Putra Specialist Hospital (Batu Pahat) Sdn. Bhd. / Siti Zanita Raujan. [Student Project] (Unpublished)


Zainol, Noorliza and Ahmad Rozali, Abdul Rahman and Razali, Muhammad Azli and Aizat Bashir, Muhammad Arif and Tazijan, Farina Nozakiah (2014) Assessing customer complaints behaviour towards services delivered in restaurant / Noorliza Zainol ... [et al.]. Esteem Academic Journal, 10 (2). pp. 10-19. ISSN 1675-7939

This list was generated on Fri Mar 5 03:45:31 2021 +08.