A study on the factors that affects the transfer of training among support staff in RBSB / Tun Mursyidatul Husna Salim

This study conducted to identify the factors that affects the transfer of training among support staff in RBSB. The researcher have chosen Ranhill Bersekutu Sdn. Bhd (RBSB), to represent this study. Researcher have listed three variables which are trainee’s motivation, training design and work environment as the independent variables and transfer of training as the dependent variable. The researcher distributed 40 sets of questionnaires to respondents which are the staff from support departments of RBSB. This study discussed the factors that affects the transfer of training among support staff in RBSB and those factors will be the outcomes of this study.
The finding and analysis were made based on Statistical Package for Social Science (SPSS) version 20.0 to analyze the data. The finding of this study proves that the trainee’s motivation, training design and work environment affects positively to the transfer of training. Trainee’s motivation appear to be the most influenced factor towards the transfer of training among support staff in RBSB.