Abstract
The main objective of this paper is to examine the relationships between perceived organizational support (POS) and affective organizational commitment of workers’ working for Syarikat Air Melaka Berhad (SAMB) in Malacca. Also to determine the extent to which perceived organizational support influenced commitment of SAMB’s workers to that organization, to reduce turnover intent and quality of service rendered. This study also using sample size of 133 respondents and choose non-probability as sampling technique. Furthermore, this studies also using primary and secondary data. Findings are interpreted using frequency and percent, descriptive statistics and also correlation. Finally, there are some conclusions and some recommendations for future research.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Hamali, Nurulain 2007281842 |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Total quality management. Benchmarking H Social Sciences > HF Commerce > Personnel management. Employment management > Turnover of employees. Labor turnover |
Divisions: | Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management |
Programme: | Bachelor of Business Administration (Hons) Human Resource Management (BA243) |
Keywords: | Organizational support; Organizational commitment; Turnover intent; Quality of service |
Date: | 2009 |
URI: | https://ir.uitm.edu.my/id/eprint/30504 |
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