Factors that influencing employee motivation to perform at workplace

The purpose of this study was to determine the factors that affect employee motivation to perform at Majlis Perbandaran Alor Gajah (MPAG). The study aimed at determining if pay and reward, achievement and recognition, and, performance appraisal and feedback are effective employee motivators. This was a case study at workplace which adopted a descriptive research design. In general, a case study focuses on one organization that is selected from the total population of several organizations from a similar industry. The study involved collection of primary data from a sample of 116 employees from various departments of Majlis Perbandaran Alor Gajah the probability sampling technique of sampling was used in this study by using fill in questionnaires to collect the primary data. The question was presented by the form of statements on a 1-5 Likert scale. The preparation of daya from the filled in questionnaires was getting done through editing, coding, transcribing and cleaning. The descriptive data was being analysed by using Statistical Package for Social Scientist (SPSS). Finally, the analyzed data was presented through tables and figures. This study shows that employees at Majlis Perbandaran Alor Gajah greatly value motivation at their work place and majority agreed that the reward is one way of motivating and hence enhancing their general performance. The respondents agreed that a good salary and compensation package, and a yearly bonus would greatly motivate them in addition to other non-monetary rewards such as gift vouchers and paid vacations for them families. In regard to achievement and recognition as motivating factors, the researcher found out that a very high percentage of respondents greatly value these motivators and especially when done publicly or in the presence of their colleagues. Finally, in regard to performance appraisals and feedback, findings showed that of the total respondents, majority agreed that receiving timely feedback on their performance appraisals would greatly motivate them with those that have had this experience saying that this has motivated and improved their work performance since they were able to identify their strengths and weaknesses. However, several of the respondents raised concern that they did not receive timely feedback on their appraisals and that the same were not used for promotion as expected.