A case study on the relationship between workplace conflict and job performance among the employees at Pejabat Wilayah Selatan, Jabatan Kerja Raya Kuching/ Nuratikah Kaslan

Kaslan, Nuratikah (2016) A case study on the relationship between workplace conflict and job performance among the employees at Pejabat Wilayah Selatan, Jabatan Kerja Raya Kuching/ Nuratikah Kaslan. [Student Project] (Unpublished)

Abstract

The purpose of this study is to identify the relationship between workplace conflict and job performance among the employees at Pejabat Wilayah Selatan, JKR Kuching. Therefore, the researcher was used simple random technique for this study and also quantitative method had been applied. The questionnaires as for the purpose of data collection and researcher personally distributed to all respondents at Pejabat Wilayah Selatan, JKR Kuching. There were 65 questionnaires had been distributed to the respondents with a return rate which is 56 (86%). All the data collection was analyzed by using the Statistical Package for Social Sciences (SPSS) version 22. Besides that, Pearson Correlation Coefficient was used to perform the data in order to measure of the strength of the relationship. Therefore, the researcher find out, power is the most highest significant relationship on job performance where the value is (r=0.870, p<0.01). Over all, the findings show there is a significant relationship between workplace conflict and job performance were (r= 0.810 and p<0.01).

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Item Type: Student Project
Creators:
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Kaslan, Nuratikah
UNSPECIFIED
Subjects: A General Works > Indexes (General)
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
H Social Sciences > HF Commerce > Personnel management. Employment management > Conflict of generations
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor of Office Systems and Management (Hons)
Keywords: Workplace conflict, Jjob performance, Pejabat Wilayah Selatan, Jabatan Kerja Raya Kuching
Date: July 2016
URI: https://ir.uitm.edu.my/id/eprint/59975
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