A study on job satisfaction based on Herzberg's Motivation-Hygiene Theory at Western Digital (M) Sdn Bhd / Usmadiah Tanreng

This chapter will briefly explicate on the introduction or background of the study. In this chapter also, it will cover on the overview of the research topic, problem statement, research questions, research objectives, scope of study and the significant of the study particularly focused employee in Western Digital (M) Sdn Bhd, Petaling Jaya. Job Satisfaction commonly associated with Herzberg's Motivation-Hygiene theory that is a very popular theory in assessing the level of individual job satisfaction. This theory was developed by Frederick Irving Herzberg, an American psychologist, who theorized that job satisfaction and job dissatisfaction act independently of each other. Accoding to Herzberg (1966), this two factor relates more specifically to how individuals are motivated in work place. Based on Herzberg research, argued that meeting the lower-level needs which is hygiene factors of individuals would not motivate them to exert effort, but would only prevent them from being dissatisfied. Only if the higher-level needs that are motivator factors were met the individuals would be motivated.