Investigating factors contributing to training effectiveness at The Lembaga Hasil Dalam Negeri (LHDN), Kuantan / Sakri Iberahim, Zokree Abdul Karim and Abdul Kadir Othman

Iberahim, Sakri and Abdul Karim, Zokree and Othman, Abdul Kadir (2008) Investigating factors contributing to training effectiveness at The Lembaga Hasil Dalam Negeri (LHDN), Kuantan / Sakri Iberahim, Zokree Abdul Karim and Abdul Kadir Othman. [Research Reports] (Unpublished)

Abstract

A rapid development in technology and increasing public demands require workforce to be competent and flexible to adapt to the continuous changes. These phenomena present a challenge to organizations to equip their workforce with new knowledge, skills and attitudes to meet the current needs. Every author agrees that training and development play an important role in molding employees to meet the requirements of current and future job performance. However, most of the time, the employees fail to apply what they have learned on their jobs. Companies lose millions of dollars because of this phenomenon. Therefore, the study is intended to develop a cohesive framework of training effectiveness based on the data collected from the employees at LHDN, Kuantan branch. The findings indicate that training effectiveness is influenced by employees’ organizational commitment, task constraints/job requirements, educational qualification, gender, income level, job position and training design. Each factor is thoroughly discussed and relevant suggestions and recommendations are forwarded.

Metadata

Item Type: Research Reports
Creators:
Creators
Email / ID Num.
Iberahim, Sakri
UNSPECIFIED
Abdul Karim, Zokree
UNSPECIFIED
Othman, Abdul Kadir
UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor market. Labor supply. Labor demand, Including unemployment, manpower policy, occupational training, employment agencies
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Knowledge management. Organizational learning
H Social Sciences > HF Commerce > Personnel management. Employment management > Job evaluation
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education
Divisions: Universiti Teknologi MARA, Shah Alam > Faculty of Business and Management
Keywords: Training Effectiveness ; Lembaga Hasil Dalam Negeri (LHDN) ; New Knowledge ; Skills ; Attitudes
Date: April 2008
URI: https://ir.uitm.edu.my/id/eprint/52939
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