The effects of organizational culture on employee performance among public servants at a Kelantan state government office / Noorazzila Shamsuddin... [et al.]

Shamsuddin, Noorazzila and Anual, Norazlan and Mohd Firdaus Kozako, Intan Nurul’ain and Ibrahim, Siti Noor Shahiiroh and Abdul Karim, Zatul Himmah (2020) The effects of organizational culture on employee performance among public servants at a Kelantan state government office / Noorazzila Shamsuddin... [et al.]. Journal of Contemporary Social Science Research, 4 (2). pp. 12-20. ISSN 0128-2697

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Abstract

Employee performance is considered as a measure of human capital quality in an organization. It
could either impact the organization negatively or positively. When employees start performing poorly, it
worries the management as it affects the entire operation. Meanwhile, several studies in western countries have
examined the relationship between organizational culture and employee performance, mentioning that the key to
good performance is a strong culture. In a way, having a good organizational culture is like having a strong
immune system. The purpose of this study was to determine the relationship between organizational culture and
employee performance. Quantitative data were collected using a self-administered questionnaire. A total of 140
employees were identified from the Pejabat Tanah dan Jajahan Kota Bahru, Kelantan Darul Naim (PTJKB).
Later, a stratified random sampling technique was applied, and 103 respondents were determined. The
questionnaires were distributed randomly to these respondents from eight departments. The findings indicated
that a higher level of organizational culture is associated with a high level of employee performance. It was
concluded that, based on the beta value, both Involvement Culture and Adaptability Culture had significant
influences on employee performance. This study suggested that PTJKB should consider implementing many
initiatives to ensure that new employees have a good understanding of their cultures to maintain a supportive
work environment that will subsequently improve and promote positive work results

Metadata

Item Type: Article
Creators:
Creators
Email
Shamsuddin, Noorazzila
nzila614@uitm.edu.my
Anual, Norazlan
azlananual@uitm.edu.my
Mohd Firdaus Kozako, Intan Nurul’ain
intan866@uitm.edu.my
Ibrahim, Siti Noor Shahiiroh
shahiiroh.ibrahim@gmail.com
Abdul Karim, Zatul Himmah
zatul446@uitm.edu.my
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Theory. Method. Relation to other subjects. Performance
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement
Divisions: Universiti Teknologi MARA, Kelantan > Machang Campus
Journal or Publication Title: Journal of Contemporary Social Science Research
UiTM Journal Collections: UiTM Journal > Journal of Contemporary Social Science Research (JCSSR)
ISSN: 0128-2697
Volume: 4
Number: 2
Page Range: pp. 12-20
Item ID: 40031
Uncontrolled Keywords: Adaptability Culture, Employee Performance, Involvement Culture, Organizational Culture,Relationship
URI: https://ir.uitm.edu.my/id/eprint/40031

ID Number

40031

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