The influence of instant messenger, e-mail and social media at workplace on work performance a case study at Kementerian Pendidikan Tinggi (KPT)

The purpose of this research is to find out The Influence of Instant Messenger, E-Mail and Social Media at Workplace on Work Performance. A case study at Kementerian Pendidikan Tinggi (KPT). There are three objectives had been set in this study. First, to examine the relationship between instant messenger and work performance. Second, to examine the relationship between e-mail and work performance. Last but not least, to examine the relationship between social media and work performance. In order to complete this study, the data was obtained from primary data through the distribution of questionnaires. Pertaining to that, 200 employees in Kementerian Pendidikan Tinggi (KPT) were chosen as respondent for this study. Only 132 responses were returned back to the researchers. Then, all the collected data were analyzed by using Statistical Package for Social Science (SPSS). From the correlation testing, the result shows three independent variables which are Instant Messenger, E-mail and Social Media have a significant relationship with work performance. Moreover, the result also revealed that there are three factors that influence work performance. Besides that, hypotheses testing display that only two factors are accepted, while one hypothesis about e-mail is rejected. In conclusion, it shows that instant messenger and social media could improve work performance of employees.