Exploring the dimensions of emotional intelligence that affects job performance among workers in PERKESO headquarters

Roslan, Nur Maisarah (2017) Exploring the dimensions of emotional intelligence that affects job performance among workers in PERKESO headquarters. [Student Project]

Abstract

The purpose of this study is to explore the dimensions of emotional intelligence that affects job performance among workers in PERKESO Headquarters. In order to complete this study, the data is obtained from primary data through the distribution of questionnaires. A total of 110 questionnaires are distributed among workers in PERKESO Headquarters, and only 76 of questionnaires are fully complete answered. Then, all the collected data are analysed by using Statistical Package for Social Science (SPSS) version 23. From the correlation testing, the result show that three of the independent variables which are self-awareness, social skills, and motivation are significant, positive and have strong relationship with job performance. Another two variables which are empathy and self-regulation are not significant to job performance. Hence, all the three hypotheses testing are accepted and another two are no accepted. Moreover, the result also revealed that motivation is most significant factor that affects job performance among workers in PERKESO Headquarters. In conclusions, it shows that workers in PERKESO Headquarters who have high motivation from both their organization and supervisor at the workplace will ultimately increase their job performance.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Roslan, Nur Maisarah
2014263088
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Abd Razak, Noraznira
UNSPECIFIED
Subjects: B Philosophy. Psychology. Religion > BF Psychology > Affection. Feeling. Emotion > Emotional intelligence. Emotional intelligence testing
H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational behavior. Corporate culture
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons.) Human Resources Management (BA243)
Keywords: Emotional intelligence, Job performance
Date: 2017
URI: https://ir.uitm.edu.my/id/eprint/98940
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