The effects of workforce diversity towards employee performance at the pearl Kuala Lumpur

Diversity is increasingly recognized and utilized as an important organizational resource in regards to whether the goal is to be an employer of choice, to provide excellent customer service, or to maintain a competitive edge. Workplace diversity is a multi-faceted concept that will continue to evolve as more industries move toward a global marketplace. It also has proven to have led to a perception of being fundamental for employee performance. This fundamental belief forces managers to embrace and comprehend the concept of workplace diversity, its barriers and benefits. The purpose of this research is to investigate the effect of workforce diversify towards employee performance at The Pearl Kuala Lumpur. The research also focuses on workforce diversity which includes the gender, age, ethnic and education background of the employees which is the most critical variables among all the others. The investigation was done by distributing 194 questionnaires to the staff of The Pearl Kuala Lumpur.