Factors affecting turnover intention among millennial (Gen Y) employees in Klang Valley

Workforce turnover or employee turnover is a problem faced by many employers worldwide. And that starts with the employee’s intention to turnover. Therefore, the main purpose of this research is to study the factors affecting turnover intention among Millennial (Gen Y) employees in Klang Valley. This research aimed to achieve the following objectives; to study how pay & benefits, relationship with other employees and work overload can affect turnover intention among Millennial (Gen Y) employees in Klang Valley, respectively. The total population for this research is 2.76 million of Klang Valley’s Millennial employees which are from government, private and government-linked company (GLC) sector with sample size of 384 respondents. Klang Valley was chosen because it has highest number of working Millennials. Disproportionate stratified sampling is the sampling technique that has been used for this research. A self-administered questionnaire via Google Form measured on nominal scale and Likert Scale was used to collect data from the respondents. The outcome from this research shows that only work overload have influenced on Millennial employees turnover intention. Therefore, the results and this study as a whole, may help the employer, the government/country as well as the employees themselves in lowing the turnover intention among Millennial employees in Klang Valley specifically