The relationship between motivation in working environment and the job satisfaction among the support staff in Jabatan Pengairan dan Saliran, Kuching, Sarawak / Alya Dayana Roslan

Job satisfaction refers to the attitude and feelings that people have about their work. Then, motivation is defined as the involvement of effort, persistence and goals. The Maslow Hierarchy of Needs Theory (1954) which includes five motivational needs such as physiological, security, social, self-esteem and self-actualization were used to investigate the relationship between motivation in working environment and job satisfaction among the support staff at Jabatan Pengairan dan Saliran, Kuching, Sarawak. This was accomplished through quantitative method of data collection which is questionnaire. The findings of the study revealed that motivation in working environment which were physiological need, security need, social need, self-esteem need, and self-actualization need would affect the job satisfaction among the support staff of Jabatan Pengairan dan Saliran, Kuching, Sarawak. The correlation analysis revealed that motivation in working environment has a significant relationship with job satisfaction. The findings of this study provide a guideline or reference to the management on how to increase the employees’ job satisfaction. It is recommended for future researchers that an alternative method of data collection can be employed to obtain further information on how motivation in working environment can affect the employees’ job satisfaction.