A study of the relationship between job satisfaction and organizational commitment / Mastura Ahmad

The purpose or this study was to examine the factors that contribute to job satisfaction and to investigate the relationship between job satisfaction and organizational commitment among employees in Pejabat Setiausaha Kerajaan Negeri Kedah Darul Aman (PSUK Kedah) . Using Meyer and Allen 's (20 04 ) Three Component Model (TCM) Employee Commitment Survey was used to measure the level of organizational
commitment among employees and Spector' s ( 1997) Job Satisfaction Survey (JSS) was used to measure the factors of job satisfaction. The study further investigated the relationship of job sati s faction and organizational commitment. Correlational research was used in this methodology of study, and data were obtained through questionnaires surveys. All of 66 employees were randomly selected in Human Resource Department of
PSU K Kedah to be surveyed . Descriptive data analysis procedures were use d to analyze the data in relation to job satisfaction and organizational commitment. Pearson correlation coefficients were used to further examine the relationship between job satisfaction and organizational commitment. Among three factors of job satisfaction examined which are job itself, supervision and promotion the data identified that employees in Human Resource Department of PSUK Kedah tend to be most satisfied with the job it self. How ever, statistical analysis revealed that there are no relationship between job satisfaction and organizational commitment among employees in PSUK Kedah. In conclusion, this study had provided only a small portion of idea regarding relationship between organizational commitment and job satisfaction in the context of public sec tor workers. The finding of this stud y can help the organization in planning and developing the strategies to enhance the organizational commitment of the employees. It may become one of the tool and guidance for further actions. This is important to keep the survival of the organization in the global era where b y nowadays it is not easy to make employees to feel obliged and become committed to the organization .
It was recommended for future research to expand the study into other industries by investigate the relationship of organizational commitment and job satisfaction in public and private sector. Finally, it is hoped that this study would be beneficial to all relevant parties involved in academic research, students, end-users, as well as the various practitioners.