Factors that influence employees work performance at registry department, Universiti Malaysia Perlis (UNIMAP) / Siti Fairuz Hassan

Hassan, Siti Fairuz (2014) Factors that influence employees work performance at registry department, Universiti Malaysia Perlis (UNIMAP) / Siti Fairuz Hassan. Degree thesis, Universiti Teknologi MARA, Kelantan.

Abstract

The purpose of this research was to identify the factors that influence employees work performance at Registry Department, Universiti Malaysia Perlis. The factors that were measured in this research was financial reward, workplace environment, training and supervisor support. The work performance had become the independent variable of this research, however financial reward, workplace environment, training and supervisor
support had become the independent variables. The researcher use various kind of method in conducting this research. The sampling technique that had been used in this study was simple random sampling. The researcher had use 63 amount of sampling size and it was selected by using table of Krejcie & Morgan. The data were collected by using questionnaire. The analysis that had been used to analyse the data were frequency
analysis, Cronbach's Aplha reliability testing and descriptive analysis. Through the analysis, the finding shows all of the factors were influencing employees work performance. However, supervisor support was the factors that mainly influence employees work performance and workplace environment was the lowest among all of the data. The researcher would like to give recommendation to the organization to improve workplace environment, financial reward and training and recommendation to maintain supervisor support. In a conclusion, the organization should make improvement to increase the employees work performance among the employees in the organization.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Hassan, Siti Fairuz
UNSPECIFIED
Contributors:
Contribution
Name
Email / ID Num.
Advisor
Zakaria, Ibhrahim
UNSPECIFIED
Thesis advisor
Abdullah, Fatihah Norazami
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management > Employee motivation
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Kelantan > Machang Campus > Faculty of Business and Management
Programme: Bachelor in Office Systems Management (Hons.)
Keywords: Work performance, financial reward, workplace environment
Date: 2014
URI: https://ir.uitm.edu.my/id/eprint/69804
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