Covid-19 and the work motivation: hotel employees based on Herzberg’s two factor-theory perspective / Lu’luwatin Rosdiana Aprilia, Sri Marini and Sari Melinda Rosalina De Vos

Aprilia, Lu’luwatin Rosdiana and Marini, Sri and De Vos, Sari Melinda Rosalina (2021) Covid-19 and the work motivation: hotel employees based on Herzberg’s two factor-theory perspective / Lu’luwatin Rosdiana Aprilia, Sri Marini and Sari Melinda Rosalina De Vos. Journal of Tourism, Hospitality and Culinary Arts, 13 (3). pp. 53-63. ISSN 1985-8914 ; 2590-3837

Official URL: https://www.jthca.org/

Abstract

The covid-19 has an impact on the lodging industry. The research goal is to recognise the demands of employees in order to successfully enhance job performance by improving their motivation during this pandemic. The study method utilised was a descriptive approach with a total sampling technique. The results demonstrate that the Motivator Factor is perceived well enough that it keeps employees motivated to work during the pandemic, and the Hygiene Factors are perceived well enough that employees are satisfied, causing their work motivation to remain high even during the pandemic.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Aprilia, Lu’luwatin Rosdiana
luluwatinrosdianaaprilia@gmail.com
Marini, Sri
Ilin.marin3@gmail.com
De Vos, Sari Melinda Rosalina
melindadevos94@gmail.com
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Industrial hygiene. Industrial welfare. Work environment
H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Housing
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Divisions: Universiti Teknologi MARA, Selangor > Puncak Alam Campus > Faculty of Hotel and Tourism Management
Journal or Publication Title: Journal of Tourism, Hospitality and Culinary Arts
UiTM Journal Collections: UiTM Journal > Journal of Tourism, Hospitality & Culinary Arts (JTHCA)
ISSN: 1985-8914 ; 2590-3837
Volume: 13
Number: 3
Page Range: pp. 53-63
Keywords: Work motivation, Covid-19, Herzberg’s two factor theory
Date: December 2021
URI: https://ir.uitm.edu.my/id/eprint/67585
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