The relationship between conflict management styles and job performance among non-executive employees in Dewan Undangan Negeri Sarawak (DUNS)./Nurzianah Raiee

Raiee, Nurzianah (2017) The relationship between conflict management styles and job performance among non-executive employees in Dewan Undangan Negeri Sarawak (DUNS)./Nurzianah Raiee. [Student Project] (Unpublished)

Abstract

Conflict occurs when needs and desires of two individual or parties are contradicting, consciously or unconsciously. In other words, conflict happens when
parties are not getting what they want. For any organization to be effective there must be efficient means of conflict management styles in order to handle conflict that might be occurs. The purpose of these studies is to examine the relationship between conflict management styles and job performance among non-executive employees in Dewan Undangan Negeri Sarawak (DUNS). The sample size consisted of 80 non-executives staff from Dewan Undangan Negeri Sarawak (DUNS). The participant received a questionnaire to measure the model factor of conflict management styles and job performance. The reliability test of the questionnaires was tested by conducting a pre test. They were analyse by using SPSS software version 23. The Pearson correlation coefficients were used to determine the relationship between conflict management styles and job performance. According to the result, only compromising (r=0.307) showed
medium, positive and significant relationship with job performance while competing (r=0.296), and avoiding (r=0.280) showed low, positive and significant relationship with job performance and accommodating (r=0.168) showed low, positive and not significant relationship with job performance.

Metadata

Item Type: Student Project
Creators:
Creators
Email / ID Num.
Raiee, Nurzianah
940610-13-6248
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > Personnel management. Employment management
H Social Sciences > HF Commerce > Personnel management. Employment management > Goal setting in personnel management
H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards
Divisions: Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management
Programme: Bachelor in Office Systems Management (Hons.)
Keywords: conflict, job performance, Dewan Undangan Negeri Sarawak (DUNS)
Date: 2017
URI: https://ir.uitm.edu.my/id/eprint/62523
Edit Item
Edit Item

Download

[thumbnail of 62523.pdf] Text
62523.pdf

Download (434kB)

Digital Copy

Digital (fulltext) is available at:

Physical Copy

Physical status and holdings:
Item Status:
On Shelf

ID Number

62523

Indexing

Statistic

Statistic details