Abstract
The purpose of this study was to determine the relationship between Workplace Conflict and Job Performance among employees. This study was conducted at Pusat Pembangunan Kemahiran Sarawak (PPKS) in Kuching, Sarawak that focuses on 103 employees as respondents. The researcher distributed 120 questionnaires using convenience sampling technique. With the help of SPSS version 24, the data were analysed and discussed. Based on the analysis, it was found that communication, structure and personal variables have an influence towards job performance among employees. Based on correlation analysis, communication (r=0.447, p<0.01) give major influence of workplace conflict with moderate correlation which can affects job performance among employees in Pusat Pembangunan Kemahiran Sarawak (PPKS) and it can be concluded that all the variables had positive and significant relationship with job performances. Lastly, some recommendations were recommended to the organisation, employee and future researchers who would like to conduct the same study.
Metadata
Item Type: | Student Project |
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Creators: | Creators Email / ID Num. Saiful Azmi, Nur Athirah 960805-02-5992 |
Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management H Social Sciences > HD Industries. Land use. Labor > Management. Industrial Management > Organizational effectiveness. Performance measurement H Social Sciences > HF Commerce H Social Sciences > HF Commerce > Personnel management. Employment management H Social Sciences > HF Commerce > Personnel management. Employment management > Performance standards |
Divisions: | Universiti Teknologi MARA, Sarawak > Kota Samarahan Campus > Faculty of Business and Management |
Programme: | Bachelor In Office Systems Management (Hons.) |
Keywords: | workplace conflict, job performance, Pusat Pembangunan Kemahiran Sarawak (PPKS) |
Date: | May 2018 |
URI: | https://ir.uitm.edu.my/id/eprint/62491 |
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