A relationship between organizational stress and job satisfaction among office support personnel at General Accountant Department of Malaysia, Kuching, Sarawak/ Nuramalina Sulaiman

This study is made as an attempt to identify the factors that contribute organizational stress among office support personnel at General Accountant Department of Malaysia, Kuching and to identify the relationships between organizational stress and job satisfaction. In competitive world nowadays, organizational stress is strongly related with employee’s job satisfaction which is including the performance and the productivity of work. Correlation research design was making using a simple random sampling with a sample of 73 employees from General Accountant Department of Malaysia, Kuching. The data was collected through three sections which are demographic background, factors that cause organizational stress and job satisfaction. The data was analyzed and report was done using SPSS Version 20.0. According to the findings for the first research objective, it was found that workload is the highest factor that contributes to the organizational stress which had the mean value of 3.91, followed by leadership 3.80 and lastly, role ambiguity 3.72. This is because according to the mean scores, the higher the mean value, the most significant it is. Besides that, the factors are accepted because the mean score is more than 3.00. Based on the findings for second objective, it was found that is no relationship between workload and job satisfaction. The correlation coefficient is (r = -0.013, p>0.05). Other than that, there is also had no relationship between leadership and job satisfaction. The correlation coefficient is (r = 0.231, p>0.05). It was also found that, there is no relationship also between role ambiguity and job satisfaction. The correlation coefficient is (r = 0.156, p>0.05).