The relationship between extrinsic rewards and employees’ performances among support staff at Land And Survey Department, Kota Samarahan, Sarawak./ Nur Nabila Che Amran

Rewards management is one of the ways used by the organizations for attracting suitable employees as well as to facilitating them to improve their
performance. Rewards can be divided into two which are extrinsic rewards and intrinsic rewards. In this study, the researcher focus on the extrinsic rewards which are performance bonuses, salary and working conditions in order to determine the relationship between the extrinsic rewards and employee’ performance among support staff in Land and Survey Department, Kota Samarahan, Sarawak. This study was accomplished through quantitative method of data collection namely questionnaires. The questionnaires were distributed to 92 support staff in the organization. The reliability of the questionnaires was also tested by conducting a pretest at Akademi Kastam Diraja Malaysia Sarawak. The findings of the study revealed that performance bonuses, salary and working condition were very important which can affect the employees’ performance in the organization. Besides that, the correlation analysis revealed that those three components have a significant relationship towards the employees’ performance. The findings also provided for the future researcher, organizations and employees in managing the support staff in order to increase the employees ’performance