The relationship between conflict management style and job satisfaction among employees in the public sectors at Kuching, Sarawak / Alice Jerup … [et al.]

This chapter introduces the study to investigate the relationship between conflict management styles and job satisfaction among employees in the Public Sectors at Kuching, Sarawak. Besides that, this chapter also elaborates on the background of the study, statement of problem, research objective, research question, significance of the study and limitations study of terms.
Job satisfactions are the most common factor for all organizations in public sector. Job satisfactions also known as a person estimation of his or her job and work situation in the organizations. In future, the researcher can describe which one feels positively or negatively about the intrinsic and extrinsic aspects of the task (Gangai & Agrawal, 2014). Conflict may affect their job performance where they might not perform well when doing their task (Singh & Tiwari, 2017). This is due to individual characteristic or behaviour of the employees that sometimes are misunderstood. Poor job satisfaction however can lead to hostility, infighting, divisiveness and disintegration. These are all negative attributes that hamper institutional progress (Dzisi & Smile, 2014).