The relationship between employee job stress and job performance among staff at Universiti Teknologi MARA Kampus 2/ Nur Azierah Shakira Mohd Nadzri

This study investigates the relationship between job stress and job performance among supporting staff of UiTM Samarahan 2, Sarawak. The study examines a model in relation to job stress and its impact on job performance involving 80 selected staff by applying convenience sampling. The data were collected through close ended questionnaires. A statistical test of correlation and reliabilities were also confirmed. The results were significant with positive relationship and correlated between job stress and job performance and it shows as the job stress increases, the individual of job performance increased as well. The results suggest the employees need to maximize workload, time pressure, skills discretion and decision authority to increase job performance. The most important is the organization must give training to employees about the skills needed in order for the employees to perform well in doing their job. All variables were positive relationship and significant but skill discretion was stated as the highest influence factor while the other variables were stated as medium
correlation. This paper would beneficial to three areas which are theory, management and employees. Firstly, the outcome of this study would increase the knowledge towards this theory in any related field that involves job stress. Secondly, the result of this study would benefit the management of the organization, which is the skill discretion was stated the most important factor that assisted the employees to perform well. Lastly, the employees from the
organization would become more aware and alert to the factors that they are performing their job well due to job stress. The study is targeting the non academic support staff at UiTM Cawangan Sarawak, Kampus Samarahan 2 in evaluating the motivational factors which have influenced their job performance.