Employees' loyalty in Jabatan Kastam Diraja Malaysia Kangar Perlis / Nina Amilia Nasri and Nur Ain Syafieka Rohimi

Nasri, Nina Amilia and Rohimi, Nur Ain Syafieka (2018) Employees' loyalty in Jabatan Kastam Diraja Malaysia Kangar Perlis / Nina Amilia Nasri and Nur Ain Syafieka Rohimi. [Student Project] (Submitted)

Abstract

Employee loyalty can be defined as employees being committed to the success of the organization and believing that working for this organization is their best option. The aim of the study was to find the impact of teamwork, working environment and organizational commitment on employee loyalty in Jabatan Kastam Diraja Malaysia Kangar, Perlis. The factors affecting employees loyalty was also determined. The research method of this
study was quantitative and the sample size of this study is 103 respondents. To achieve the aim of the study, questionnaire survey was used. The result show that there is a positive and significant impact of teamwork, working environment and organizational commitment on employees loyalty in Jabatan Kastam Diraja Malaysia Kangar, Perlis. This study also show the result that he most dominant factor that contributed to the employees' loyalty was working environment.

Metadata

Item Type:	Student Project
Creators:	Creators Email / ID Num. Nasri, Nina Amilia 2016427372 Rohimi, Nur Ain Syafieka 2016427314
Subjects:	H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Work ethic H Social Sciences > HD Industries. Land use. Labor > Work groups. Teams in the workplace
Divisions:	Universiti Teknologi MARA, Kedah > Sg Petani Campus
Programme:	BACHELOR OF ADMINISTRATIVE SCIENCE
Keywords:	Employee loyalty, Jabatan Kastam Diraja Malaysia, teamwork, working environment, organizational commitment
Date:	July 2018
URI:	https://ir.uitm.edu.my/id/eprint/55849