Factors influencing employee's awareness towards the integrity in Royal Malaysian Customs Department / Nurul Nadiah Ramli and Nurzafirah Abdul Latip

In public sector, integrity of Public officials is said to be the key determinant factor public trust in government and central concept in good governance. Royal Malaysian Customs Department one of public servant that questioning by public regarding their integrity. The cases such as corruption in Royal Malaysian Customs Department have created negative perception towards the agency. Many initiative done by the
government to enhance public servant integrity however the percentage of level of integrity still lower. The purpose of this study is know the factor influencing employee's awareness towards the integrity in Royal Malaysian Customs Department in Perlis Customs branch. A cross sectional survey among employees in Perlis Customs branch was applied and used in this study. The numbers of questionnaire distributed were 105 completed returned and useable. The data obtained were analyzed and these following findings were found out. The relationships of employee's awareness towards the integrity with employee's knowledge, Organizational Culture, Code of Ethics and Ethical Leadership. Therefore, all of these relationships were found to be significant and this study also provides strong evidence that it is essential to employee's awareness towards the integrity in Royal Malaysian Customs Department.