Factors that influence employee performance at Majlis Perbandaran Sungai Petani Kedah (MPSPK) / Balkish Norasoha Karim Mohd and Fifi Sherafina Fazil

Employee performance is an important principle for the successfulness of local governments. It is important as local governments cover up 70% of the population and an important institution in Malaysia. The extent of employee performance in local government will indicates the performance of the employees. Therefore, this study aims to examine the relationship between the factors which include leadership, training, motivation and working environment. A survey was conducted at Majlis Perbandaran Sungai Petani Kedah (MPSPK). The data were collected using a self administrated questionnaire from 260 respondents using a systematic sampling technique. However, only 155 responses with 60% response rate were deemed suitable for further analysis. The result of this study indicates that there is high extent of employee performance at MPSPK and motivation is the most dominant factor that influences employee performance at MPSPK. This study also shows that all hypothesis on the
factors listed were accepted.