Factors that influence employee performance at Majlis Perbandaran Sungai Petani Kedah (MPSPK) / Balkish Norasoha Karim Mohd and Fifi Sherafina Fazil

Karim Mohd, Balkish Norasoha and Fazil, Fifi Sherafina (2018) Factors that influence employee performance at Majlis Perbandaran Sungai Petani Kedah (MPSPK) / Balkish Norasoha Karim Mohd and Fifi Sherafina Fazil. [Student Project] (Submitted)

Abstract

Employee performance is an important principle for the successfulness of local governments. It is important as local governments cover up 70% of the population and an important institution in Malaysia. The extent of employee performance in local government will indicates the performance of the employees. Therefore, this study aims to examine the relationship between the factors which include leadership, training, motivation and working environment. A survey was conducted at Majlis Perbandaran Sungai Petani Kedah (MPSPK). The data were collected using a self administrated questionnaire from 260 respondents using a systematic sampling technique. However, only 155 responses with 60% response rate were deemed suitable for further analysis. The result of this study indicates that there is high extent of employee performance at MPSPK and motivation is the most dominant factor that influences employee performance at MPSPK. This study also shows that all hypothesis on the
factors listed were accepted.

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Item Type: Student Project
Creators:
Creators
Email / ID Num.
Karim Mohd, Balkish Norasoha
2016534947
Fazil, Fifi Sherafina
2016421724
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HF Commerce > Personnel management. Employment management > Job evaluation
H Social Sciences > HF Commerce > Personnel management. Employment management > Job satisfaction
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus > Faculty of Administrative Science and Policy Studies
Programme: Bachelor of Administrative Science
Keywords: Employee Performance, The Factors, Leadership, Training, Motivation, Working Environment, Majlis Perbandaran Sungai Petani Kedah (MPSPK)
Date: December 2018
URI: https://ir.uitm.edu.my/id/eprint/54817
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