The impact of employee commitment and satisfaction on training effectiveness / Rumaizah Che Md Nor ... [et al.].

Che Md Nor, Rumaizah and Mohamed Noor, Norlina and Ibrahim, Sueb and Shahril Anwar, Nor Hannah Shahirah and Mohamad Azlan, Muhammad Akmal (2021) The impact of employee commitment and satisfaction on training effectiveness / Rumaizah Che Md Nor ... [et al.]. International Journal of Service Management and Sustainability (IJSMS), 6 (1). pp. 147-164. ISSN 2550-1569

Abstract

Employee training and development are essential tools for an organization’s continuing growth and productivity. Training and development provide benefits to both the individual and organization as a whole that make the cost and time a worthwhile investment. Thus, the success of employee training and development in an organization can only be quantified in a financial term as return on investment (ROI). The main aim of this study was to investigate the impact of employee commitment
and satisfaction on training effectiveness. This study utilized quantitative approach in gathering the data. A total of 100 public sector employees participated in this study.

Metadata

Item Type: Article
Creators:
Creators
Email / ID Num.
Che Md Nor, Rumaizah
UNSPECIFIED
Mohamed Noor, Norlina
UNSPECIFIED
Ibrahim, Sueb
UNSPECIFIED
Shahril Anwar, Nor Hannah Shahirah
UNSPECIFIED
Mohamad Azlan, Muhammad Akmal
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Consumer satisfaction
H Social Sciences > HF Commerce > Personnel management. Employment management
Divisions: Universiti Teknologi MARA, Sarawak
Journal or Publication Title: International Journal of Service Management and Sustainability (IJSMS)
UiTM Journal Collections: UiTM Journal > International Journal of Service Management and Sustainability (IJSMS)
ISSN: 2550-1569
Volume: 6
Number: 1
Page Range: pp. 147-164
Keywords: Training effectiveness; commitment; satisfaction; government employees
Date: March 2021
URI: https://ir.uitm.edu.my/id/eprint/44940
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44940

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