The effect of psychological empowerment on job burnout among executives in Petronas Penapisan (Melaka) Sdn Bhd / Ainul Farhana Husna Ismail and Nurul Anis Amylisa Jaafar

Nowadays burnout is commonly occur in our society. This support by Maslach & Jackson, (1981), Maslach, Schaufeli & Leiter, (2001) that state “burnout is a global problem happened in human service profession. Therefore, this research examined the effect of psychological empowerment on job burnout in a sample of executives in Petronas Penapisan (Melaka) Sdn. Bhd. The data collected through questionnaire from 115 respondents was used to test the proposed hypothesis. A self-administered, paper and pencil, mailed survey was used to collect data using three instruments: (a) Demographic data, (b) The Psychological Empowerment Scale and (c) The Maslach- Burnout Inventory-Emotional Exhaustion Subscale.

This study employs a correlations analysis in order to address the effect of the relationship between empowerment with burnout. The results indicate meaning and impact has relationship between job burnout while competence and self-determination not. In addition to the effect of empowerment or the dimensions of empowerment, it was found that others various background factors influence the level of burnout perceived by executives in workplace. Finally, the researcher discusses the conclusion, methodological limitations of this study as well as some recommendations for further research.