The factors of employees turnover in hotel industry / Wan Maziah Wan Hassan @ Wan Hussein

Wan Hassan @ Wan Hussein, Wan Maziah (2020) The factors of employees turnover in hotel industry / Wan Maziah Wan Hassan @ Wan Hussein. Degree thesis, Universiti Teknologi MARA, Terengganu.

Abstract

The aims of this study was to try and understand the factors of employees turnover in hotel industry. The main objective of the study was to investigate several factors of employees turnover while the second objective to investigate the prominent factors of employees turnover in hotel industry. The secondary data were collected via website search engines that related to the topic from various journal papers. As a conclusion, there is three factors of employees turnover in hotel industry which is low salary, poor training and supervision and the last one is long working hours. The findings also concluded that low salary give high impact for workers to quit from their job. Therefore, hotel manager should take action to overcome employees turnover in the organization.

Metadata

Item Type: Thesis (Degree)
Creators:
Creators
Email / ID Num.
Wan Hassan @ Wan Hussein, Wan Maziah
2017689876
Contributors:
Contribution
Name
Email / ID Num.
Thesis advisor
Deraman, Fauziah
UNSPECIFIED
Subjects: H Social Sciences > HF Commerce > Personnel management. Employment management > Turnover of employees. Labor turnover
Divisions: Universiti Teknologi MARA, Terengganu > Dungun Campus > Faculty of Hotel and Tourism Management
Programme: Bachelor Of Science (Hons) Hotel Management
Keywords: Employees Turnover, Hotel Industry
Date: 2020
URI: https://ir.uitm.edu.my/id/eprint/100057
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