The relationship between by stander participation behavior and innovative capability in the Malaysian hotel industry / Nesin Elizabeth Kinat and Noormala Amir Ishak

Kinat, Nesin @ Elizabeth and Amir Ishak, Noormala (2018) The relationship between by stander participation behavior and innovative capability in the Malaysian hotel industry / Nesin Elizabeth Kinat and Noormala Amir Ishak. Voice of Academia, 13 (2). pp. 118-133. ISSN 1985-5079

Abstract

Innovative capability is one of the requirements for organizations to compete, to survive and to succeed in the global competitive environment. Literature shows that there is no single factor for innovative capability success, but it does recognize that it is possible for every organization to discover where the increased efforts must be focused in order to transform a specific success in a process of continuous innovation and to achieve good results. Therefore, this study proposed the concept of bystander participation behavior on innovative capability in the Malaysian hotel industry. The study is a quantitative method, which tested the relationships between bystander participation behavior and innovative capability. Questionnaires were distributed to more than 500 supervisors from four and five star rated hotels in Malaysia registered in the directory of Malaysian Association of Hotels, of which 208 usable questionnaires were considered valid. Statistical evidence was found that there is a significant relationship between bystander participation behavior and innovative capability.

Metadata

Item Type: Article
Creators:
CreatorsID Num. / Email
Kinat, Nesin @ ElizabethUNSPECIFIED
Amir Ishak, NoormalaUNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Work ethic
T Technology > TX Home economics > Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Divisions: Universiti Teknologi MARA, Kedah > Sg Petani Campus
Journal or Publication Title: Voice of Academia
Journal: UiTM Journal > Voice of Academia
ISSN: 1985-5079
Volume: 13
Number: 2
Page Range: pp. 118-133
Official URL: https://voa.uitm.edu.my/v1/voa-issue/2018-volume-1...
Item ID: 32673
Uncontrolled Keywords: Innovative Capability, Innovation Capability; Bystander; Bystander Behavior; Participation Behavior
URI: http://ir.uitm.edu.my/id/eprint/32673

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