Factors that influence employee loyalty among Petronas employees / Nur Farha Abdul Razak and Nur Habibah Mansor

Abdul Razak, Nur Farha and Mansor, Nur Habibah (2015) Factors that influence employee loyalty among Petronas employees / Nur Farha Abdul Razak and Nur Habibah Mansor. [Student Project] (Unpublished)

Abstract

The objective of this study is to investigate the relationship between the independent variables (supervisor support, employee training, rewards and recognition, teamwork, and employee satisfaction) towards employee loyalty. This research examines the influence of supervisor support, employee training, rewards and recognition, teamwork, and employee satisfaction on employee loyalty towards PETRONAS. This research was conducted at PETRONAS Company in Kuala Lumpur which includes 155 employees as respondents. The sample was drawn using simple random sampling method. Data were obtained by distribution and collection of the returned questionnaires in which then analyzed using Statistical Package for Social Science Version 20 (SPSS 20). Five (5) hypotheses were proposed in the study and all five hypotheses were accepted. The findings revealed that all independent variables have a positive relationship towards the dependent variables. Thus, several recommendations were suggested for future researches in order to identify the factors affecting employee loyalty among PETRONAS employees.

Metadata

Item Type: Student Project
Creators:
CreatorsEmail / ID. Num
Abdul Razak, Nur Farha2012906787
Mansor, Nur Habibah2012331895
Subjects: H Social Sciences > HD Industries. Land use. Labor > Labor. Work. Working class > Labor. Work environment
H Social Sciences > HF Commerce > Personnel management. Employment management
H Social Sciences > HF Commerce > Personnel management. Employment management > Training of employees. Employer-supported education
Divisions: Universiti Teknologi MARA, Melaka > Bandaraya Melaka Campus > Faculty of Business and Management
Programme: Bachelor of Business Administration (Hons) Human Resource Management (BA243)
Item ID: 32567
Uncontrolled Keywords: Employee loyalty; Supervisor support; Employee training; Rewards and recognition; Teamwork; Employee satisfaction
URI: http://ir.uitm.edu.my/id/eprint/32567

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