Items where Author is "Othman, Zulhan"

Article

Exploring users’ insights on chatbots experiences within Online Travel Agency (OTA) / Nurul Syafiqqah Mohammad Shawal ... [et al.]. (2024) Journal of Tourism, Hospitality and Culinary Arts, 16 (1). pp. 543-556. ISSN 1985-8914 ; 2590-3837

Social Media Influencer (SMI) restaurant reviews and students’ patronization decision / Abdul Malik Philip ... [et al.]. (2024) Journal of Tourism, Hospitality and Culinary Arts, 16 (1). pp. 682-696. ISSN 1985-8914 ; 2590-3837

Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah. (2014) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 6 (1). ISSN 1985-8914 ; 2590-3837

Stimulus of socio-cultural factors, internalization, food choice and eating pattern / Mohd Azmin Akbarruddin and Zulhan Othman. (2014) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 6 (2). ISSN 1985-8914 ; 2590-3837

Tipping: has it becoming prevalent norms in Malaysia hospitality industry / Mohd Salehuddin Mohd Zahari … [et al.]. (2011) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 3 (3). pp. 39-52. ISSN 1985-8914 , 2590-3837

An investigative study into the Hazard Analysis Of Critical Control Point (HACCP) implementation in Small and Medium-Sized Food Manufacturing Enterprises (SMEs) / Muhammad Izzat Zulkifly...[et al.]. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (3). pp. 1-22. ISSN 1985-8914 ; 2590-3837

Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (2). pp. 1-12. ISSN 1985-8914 ; 2590-3837

Do Thai foods outshine Malaysian food locally and internationally? / Zulhan Othman ...[et al.]. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (1). pp. 23-34. ISSN 1985-8914 , 2590-3837

Book Section

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman. (2015) In: The Doctoral Research Abstracts. IGS Biannual Publication, 7 (7). Institute of Graduate Studies, UiTM, Shah Alam.

Thesis

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman. (2015) PhD thesis, thesis, Universiti Teknologi MARA (UiTM).

Service delivery system and customer patronization : a comparison of ethnic restaurants in Shah Alam / Zulhan Othman. (2007) Masters thesis, thesis, Universiti Teknologi MARA.

Research Reports

Food and Malaysian climbers at high altitudes / Roslina Ahmad … [et al.]. (2011) [Research Reports] (Unpublished)

Thai food in Malaysia: diagnosing patrons and restaurant operators’ acceptance levels / Nurul Aishah @ N Zakaria... [et al.]. (2009) [Research Reports] (Unpublished)