Items where Author is "Othman, Zulhan"

Article

Mohammad Shawal, Nurul Syafiqqah and Othman, Zulhan and Kedin, Nor Adila and Abdul Aziz, Azdel and Saiful Bakhtiar, Mohd Faeez (2024) Exploring users’ insights on chatbots experiences within Online Travel Agency (OTA) / Nurul Syafiqqah Mohammad Shawal ... [et al.]. (2024) Journal of Tourism, Hospitality and Culinary Arts, 16 (1). pp. 543-556. ISSN 1985-8914 ; 2590-3837

Philip, Abdul Malik and Othman, Zulhan and Talib, Adi Hakim and Saiful Bakhtiar, Mohd Faeez and Kedin, Nor Adila (2024) Social Media Influencer (SMI) restaurant reviews and students’ patronization decision / Abdul Malik Philip ... [et al.]. (2024) Journal of Tourism, Hospitality and Culinary Arts, 16 (1). pp. 682-696. ISSN 1985-8914 ; 2590-3837

Othman, Zulhan and Mohd Radzi, Salleh and Mohd Hanafiah, Mohd Hafiz (2014) Customer behavioral intention: Influence of service delivery failures and perceived values in Malay restaurants / Zulhan Othman, Salleh Mohd Radzi and Mohd Hafiz Mohd Hanafiah. (2014) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 6 (1). ISSN 1985-8914 ; 2590-3837

Akbarruddin, Mohd Azmin and Othman, Zulhan (2014) Stimulus of socio-cultural factors, internalization, food choice and eating pattern / Mohd Azmin Akbarruddin and Zulhan Othman. (2014) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 6 (2). ISSN 1985-8914 ; 2590-3837

Mohd Zahari, Mohd Salehuddin and Abdul Patah, Mohd Onn Rashdi and Mohd Radzi, Salleh and Othman, Zulhan (2011) Tipping: has it becoming prevalent norms in Malaysia hospitality industry / Mohd Salehuddin Mohd Zahari … [et al.]. (2011) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 3 (3). pp. 39-52. ISSN 1985-8914 , 2590-3837

Mohd Zahari, Mohd Salehuddin and Jalis, Mohd Hairi and Othman, Zulhan (2009) An investigative study into the Hazard Analysis Of Critical Control Point (HACCP) implementation in Small and Medium-Sized Food Manufacturing Enterprises (SMEs) / Muhammad Izzat Zulkifly...[et al.]. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (3). pp. 1-22. ISSN 1985-8914 ; 2590-3837

Hashim, Rahmat and Mohd Ramly, Alina Shuhaida and Othman, Zulhan (2009) Exploring the relationship between spirituality and work values amongst hospitality students / Rahmat Hashim, Alina Shuhaida Mohd Ramly and Zulhan Othman. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (2). pp. 1-12. ISSN 1985-8914 ; 2590-3837

Othman, Zulhan and Salehuddin, Mohd and Hashim, Rahmat and Ibrahim, Shahariah (2009) Do Thai foods outshine Malaysian food locally and internationally? / Zulhan Othman ...[et al.]. (2009) Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 1 (1). pp. 23-34. ISSN 1985-8914 , 2590-3837

Book Section

Othman, Zulhan (2015) The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman. (2015) In: The Doctoral Research Abstracts. IGS Biannual Publication, 7 (7). Institute of Graduate Studies, UiTM, Shah Alam.

Thesis

Othman, Zulhan (2015) The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman. (2015) PhD thesis, thesis, Universiti Teknologi MARA (UiTM).

Othman, Zulhan (2007) Service delivery system and customer patronization : a comparison of ethnic restaurants in Shah Alam / Zulhan Othman. (2007) Masters thesis, thesis, Universiti Teknologi MARA.

Research Reports

Ahmad, Roslina and Mohd Zahari, Mohd Salehuddin and Othman, Zulhan and Zulkifly, Muhammad Izzat (2011) Food and Malaysian climbers at high altitudes / Roslina Ahmad … [et al.]. (2011) [Research Reports] (Unpublished)

Zakaria, Nurul Aishah @ N and Mohd Zahari, Mohd Salehuddin and Mat Noor, Syuhirdy and Othman, Zulhan (2009) Thai food in Malaysia: diagnosing patrons and restaurant operators’ acceptance levels / Nurul Aishah @ N Zakaria... [et al.]. (2009) [Research Reports] (Unpublished)